Current jobs related to Customer Success Specialist - KL Eco City - ComeBy Sdn Bhd

  • Customer Success Specialist

    5 months ago

    KL Eco City, Malaysia ComeBy Sdn Bhd Full time

    Serve as the contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both. - Review the market segmentation, and customer journey, determine how it is supported, and use a consultative approach to help clients overcome issues and achieve their goals. - Facilitate...

  • Customer Success Associate

    3 months ago

    KL Eco City, Malaysia Transwap Malaysia Sdn Bhd Full time

    Key account executives will be required to manage incoming calls and live chat from customers in relation to our products and services. - To resolve product or service issues by clarifying and understanding customers’ requirements. - To ensure and provide quality service to customers. - To maintain updated records of customers’ information. - Record...

  • Customer Service Executive

    4 months ago

    KL Eco City, Malaysia GCOOP Malaysia Sdn Bhd Full time

    Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

  • Sales and Marketing Specialists

    3 months ago

    KL Eco City, Malaysia Aurora Marketing Group Full time

    *WE ARE GROOMING THE NEXT TALENT.* Our compan ever expanding organization didn’t jus grow by c - ce. Each new talent that comes on - rd is the result - our meticul us recruitment process - dled by a team of killed people, all focused to drive our organizational growth. Our recruiters have a knack for selecting talents and an uncompromising commitment...

  • Customer Service

    4 months ago

    KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

  • Certification Specialist

    4 months ago

    KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    Certification Specialist Job Responsibilities - Responsible for mandatory certification of all types of electric home appliances/FDA goods - Responsible for information and updates on state regulations related to electric home appliances/FDA goods - Carry out customs clearance procedures for all types of import and export; Look up HS code of goods and...

  • Sales and Marketing Specialists

    4 months ago

    KL Eco City, Malaysia Aurora Marketing Group Full time

    **WE ARE GROOMING THE NEXT TALENT.** Our company ever expanding organization didn’t just grow by chance. Each new talent that comes on board is the result of our meticulous recruitment process handled by a team of skilled people, all focused to drive our organizational growth. Our recruiters have a knack for selecting talents and an uncompromising...

  • Customer Service Representative

    4 months ago

    KL Eco City, Malaysia Recruit Express Full time

    Job Description: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

  • Customer Service Officer

    3 months ago

    KL Eco City, Malaysia Phillip Wain (M) Sdn Bhd Full time

    **Benefits**: - Monthly attendance allowance RM200 - Monthly performance incentives up to RM600 - Annual Bonus - Training will be provided. - 6 off days per month. - Uniform provided - Off on certain festival days **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures and walk-in request. -...

  • Customer Service Officer

    3 months ago

    KL Eco City, Malaysia Phillip Wain (M) Sdn Bhd Full time

    **Benefits**: - Monthly attendance allowance RM200 - Monthly performance incentives - Annual Bonus - Training will be provided - 6 off days per month - Uniform provided - Off on certain festival days **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures, and walk-in request. - Responding promptly...

  • Customer Service Operations

    4 months ago

    KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

  • Customer Service Executive

    4 months ago

    KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

  • Marketing Specialist

    3 weeks ago

    KL Eco City, Malaysia Aurora Marketing Group Full time

    **WE ARE GROOMING THE NEXT TALENT.** Our company ever expanding organization didn’t just grow by chance. Each new talent that comes on board is the result of our meticulous recruitment process handled by a team of skilled people, all focused to drive our organizational growth. Our recruiters have a knack for selecting talents and an uncompromising...

  • Social Media Advertising Specialist

    3 months ago

    KL Eco City, Malaysia JOBSTORE GROUP Full time

    **Job Overview**: We are looking for a detail-oriented Social Media Advertising Specialist to manage our paid social media campaigns. You will help us increase brand visibility, drive traffic, and generate leads through effective social media advertising. **Key Responsibilities**: - **Campaign Management**: Set up, manage, and optimize paid campaigns on...

  • Digital Marketing Specialist

    4 months ago

    KL Eco City, Malaysia Trainocate (M) Sdn Bhd Full time

    _**Digital Marketing Specialist**_ So if you’re looking for a rewarding career with plenty of growth potential, we want you!” **Job responsibilities**: **Social Media Marketing** - Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, YouTube and additional channels that may be deemed relevant -...

  • Digital Marketing Specialist

    3 months ago

    KL Eco City, Malaysia Trainocate (M) Sdn Bhd Full time

    **_Digital Marketing Specialist _**: - _ So if you’re looking for a rewarding career with plenty of growth potential, we want you!” Job responsibilities: Social Media Marketing - Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, YouTube and additional channels that may be deemed relevant -...

  • Digital Marketing Specialist

    4 months ago

    KL Eco City, Malaysia Trainocate (M) Sdn Bhd Full time

    _**Digital Marketing Specialist**_ So if you’re looking for a rewarding career with plenty of growth potential, we want you!” **Job responsibilities**: **Social Media Marketing** - Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, YouTube and additional channels that may be deemed relevant -...

  • Customer Service Live Chat

    4 months ago

    KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

  • Customer Support Executive

    6 months ago

    KL Eco City, Malaysia Bukku Full time

    Bukku is a well-funded and fast growing software company running the most-loved cloud accounting software. It is already being used by thousands of SMEs in the country. **Responsibilities**: - Obtain strong product knowledge in order to resolve customer’s queries effectively. - Go the extra miles to understand customer’s pain points and try to resolve...

  • Merchant Success Associate, Growth

    4 months ago

    KL Eco City, Malaysia Shopline Malaysia Full time

    SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, Facebook Shop and Facebook Live automation,Marketplace (Shopee) Integration, O2O solution, advertising placement, business...

Customer Success Specialist

3 months ago

KL Eco City, Malaysia ComeBy Sdn Bhd Full time

Serve as the contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both.


  • Review the market segmentation, and customer journey, determine how it is supported, and use a consultative approach to help clients overcome issues and achieve their goals.
  • Facilitate interaction and workflow among project team members, including thirdparty service providers, to ensure timely deliverables.
  • Collaborate, problemsolve, and/or strategies with team members on upcoming client discussions, meetings, and reviews.
  • Prepare documentation or visuals of campaign performance for the client.
  • Work with business development and marketing teams to boost customer referrals and develop case studies.

; Requirements:

  • Excellent in verbal and written communications, marketing, sales, account management, and customer success
  • Strong skills in strategic planning and project management
  • Analytical and processoriented mindset
  • Ability to work effectively across multiple departments
  • Active team player, selfstarter, and multitasker to quickly adjust priorities