Hotel Services

1. RESPONSIBILITIES Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. Provide customers with a list of...

1. RESPONSIBILITIES Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. Provide customers with a list of...

Job OverviewThe job description of a Hotel Account Executive typically involves a combination of sales, relationship management, and administrative responsibilities. The primary goal is to generate revenue by attracting and retaining clients, often within the hospitality industry.Below is a general outline of the key responsibilities and qualifications for a...

Min Diploma in Hospitality or any field related:- Good personality:- Good communication skill:- Have any experience in hotel luxury:- Customer services experience:- Good in computer skills:- Can speak in English & Malay:Good in organizational and management:- Familiarity in hotel procedures:- Have a positive attitude:- Friendly and happiness personJob Types:...

1. RESPONSIBILITIES Welcome and greet guests Answer and direct incoming calls Inform guests of hotel rates and services To make and confirm reservations for guests Ensure proper room allocation Register and check guests in Confirm relevant guest information Verify guest's payment method Verify and imprint credit cards for authorization Issue room keys and...

Position: GUEST SERVICES SUPERVISOR (Full time #538665)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Supervisor is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy...

SummaryCome and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hyatt House Kuala Lumpur, Mont Kiara- will mark the first Hyatt House hotel in Malaysia and South East Asia. Located in Mont' Kiara, an affluent suburb located...

Provide friendly and efficient check-in and out service at Hotel Reception. Providing efficient, friendly, and cordial service at the Hotel Front Desk. Carry out the completion of the registration process by retrieving and inputting information into a computer system and confirming the guest's hotel reservation information. Ensure that all hotel policies and...

Check hotel guests in and out in a warm, friendly and efficient manner. Greets all guests that may come in contact with the Reception, assisting them with information on the hotel, local attractions and services Attend Daily Shift Line-ups and read all communication and memos at the commencement of each shift. Updates folios and checks payment details of...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.Star Hill Hotel Sdn Bhd (SHHSB) was established on and started business on 1 March 1999. The company manages the services of the 5 Star...

Position: GUEST SERVICES CENTER AGENT - RESERVATIONS (Full time #535640)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Guest Services Center Agent will report to the Guest Services Center Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences. Delivering Mandarin Oriental...

Position Title: Hotel ReceptionJob Overview:As a Hotel Receptionist, you will be responsible for overseeing all aspects of the front desk operations to ensure exceptional guest service and satisfaction. You will manage a team of front desk agents, handle guest inquiries and concerns, coordinate with other hotel departments, and maintain accurate records.Key...

Position: CATERING AND EVENT SERVICES MANAGER (WEDDING & SOCIAL EVENTS) (Full time #535896)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaCATERING & EVENT SERVICES MANAGER (WEDDING & SOCIAL EVENTS)SummaryThe Catering & Event Services Manager under the general guidance and supervision of the Director of Event and Catering...

ASSIGNMENTS/RESPONSIBILITIES Responsible for the entire hotel operation onboard Ensuring that all hotel departments are managed according to their standards Operation of service procedures according to company standards Stock ordering for the hotel department (F&B, Housekeeping, equipment, etc.) Ensuring impeccable cleanliness, hygiene, and order in all...

ASSIGNMENTS/RESPONSIBILITIES Responsible for the entire hotel operation onboard Ensuring that all hotel departments are managed according to their standards Operation of service procedures according to company standards Stock ordering for the hotel department (F&B, Housekeeping, equipment, etc.) Ensuring impeccable cleanliness, hygiene, and order in all...

About Us:Urban Living Residence, a contemporary 3-star hotel in Kuala Lumpur's bustling PJ district, offers an exclusive retreat for both business and leisure travellers. With 164 well-appointed rooms accommodating up to 500 guests, the hotel provides a serene oasis in the urban landscape. Guests can enjoy breakfast at the restaurant, unwind at the pool bar,...

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. Ensuring hotel guest are registered in accordance with front office policies and procedures. To ensure front office team are aware of current promotions, policies and other important information. Responsible to checking billing instructions, permanent...

Position: GUEST SERVICES AGENT (Full time #537346)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Responsible to meet and greet guests at the Front...

_**Syarat Kelayakan: -**_- Terbuka kepada semua lepasan SPM, Sijil, Diploma dan Ijazah- Menganggur lebih 1 bulan- Mempunyai minat untuk bekerja dalam Industri Hotel dan bersedia untuk mempelajari kemahiran baru- Pengalaman tidak diperlukan-Latihan Disediakan- boleh bekerja shift- Warganegara Malaysia sahaja- **Spesifikasi Kerja:- **_- Memproses semua daftar...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Secure payment prior to issuing room key, verify/adjust billing. Accommodate guest requests, contacting appropriate staff if necessary. Process all payment types,...