Executive, Community
2 weeks ago
- Engage with customers on social media / offline club.
- Interact, listen and observe customer behavior, daily needs and identify buying habits and situation.
- To act as the bridge between a brand and the community it is aiming to create (i.e. a loyal audience or group of core consumers connected by a similar interest).
- Able to empathize with the customer and know how to respond in a manner that reflects the brand's values and identity.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Manage workshops including Emcee, support as backend in workshop, increase attendance rate of participants, follow up with participants etc.
- Copywriting, create an analysis report and process flow to capture data.
; Requirements:
- Requires organisational skill and the ability to manage a fastpaced workload.
- Organize workshop (online and offline) for Signature Market customers including Weekends, holidays and after working hour.
- Plan and execute online gamification activities to promote Signature Market values.
- Plan and execute offline engagement events.
- Do data analysis to understand customers buying behaviour.
- PR major / psychology major will be an added advantage.
- Preferably some experience in people management.
- Excellent written and verbal communication skills. Fluent in English, Bahasa Malaysia, Mandarin.
- High emotional intelligence and strong people skills.
- Possess a positive mindset and able to work in a fast moving work environment.
- Independent, highly driven, Resultdriven and selfmotivated.
- Good time management and Stress management.
- Resourceful, meet deadlines, ability to work independently and good teamplayer.
- Willing to standby all the time for ad hoc task.
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Executive, Community
2 months ago
KL Eco City, Malaysia Signature Market Full timeNurture Signature Market customer to fans. - Engage with customers on social media / offline club. - Interact, listen and observe customer behavior, daily needs and identify buying habits and situation. - To act as the bridge between a brand and the community it is aiming to create (i.e. a loyal audience or group of core consumers connected by a similar...
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Sales Executive
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