Customer Service Coordinator

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Reporting to Customer Service Manager and/ or appointed immediate superiorAttend to customers complaints and find solutions to all complaints.To ensure that all daily transportations and shipments are scheduled to customers' needs.To coordinate with all related parties inclusive of customers ensuring shipments in order.To ensure that opening and closing of...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Job descriptionRole and Responsibilities To assist daily administration / operation task, filling & documentation Receiving call & handle customer enquiry, quotations and all sales support related matters You are required to be knowledgeable of and adhere to all applicable products and services provided from Company Ensure the adequacy of salesrelated...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Job description Assist in liaise with customers on their shipment needs and attend to customer inquiries. Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest, and Customs Form. Prepare shipping notes and delivery order for cargo sending to warehouse / port. Assist in advise and confirm to customer cargoes on...

Job Purpose and Scope of Position:- Responsible for customer service towards customers (being Distributors/Agents/Subsidiaries) according to defined criteria and guidelines: Work to be conducted according to the company's policy, safety and Quality management system, specifically relevant is the quality handbook and its work instructions.Main task key...

Location: Gelang PatahWorking Hours:Monday - Friday, alternate Saturday(rotational shift: morning/ afternoon/ night shift)JOB RESPONSIBILITIES Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with...

Location: Gelang PatahWorking Hours:Monday - Friday, alternate Saturday(rotational shift: morning/ afternoon/ night shift)JOB RESPONSIBILITIES Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with...

DESCRIPTIONS Arrange import and export operation and documentation Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Have a good liaise with Shipping companies Daily coordination of operation and customer booking Manage Documentation and Customer Services Dept Familiar with shipping documentation...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

1. Register guests and assigns rooms. Accommodates special requests whenever possible. 2. Assists in pre-registration and blocking of rooms for reservations. 3. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. 4. Understands room status and room status tracking. 5. Knows room locations, types of...

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer ServiceSalary:$3,000 to $4,000 (RM10200-RM13600)Location:Kramat LaneWorking Hours: Mon - Fri (Occasionally on Sun/PH) *09:00am - 17:30pm*prefer Mandarin Speaking Assist with urgent customer issues (such as water leaks or lost keys) Document sales and orders Ensure exceptional customer service, addressing complaints and escalating when needed...

Reporting to Customer Service Manager and/ or appointed immediate superior. Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....