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IT Support Office Admin
2 weeks ago
Job Description:
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
- To handle office maintenance and office upkeep.
Job Requirement:
- Graduate in Computer Science or Engineering or any IT related course.
- Knowledgeable in LAN, WAN, UTP cable crimping and wireless network
- 12 years of experience in a similar role
- Effective written and verbal communication skill
- Proficiency on hardware troubleshooting
- Ability to manage and configure Cisco wireless controllers, lightweight access points, standalone routers and access points
- Good analytical and problemsolving skills
- Experience in various operating systems (Microsoft and Mac)
- Ability to manage Fortinet Firewalls, Assigns VLAN/DHCP Interfaces, Sets up DNS and IPV4 Policy
- Perform own transport
Job Types:
Full-time, Permanent, Fresh graduate
Salary:
RM2, RM2,800.00 per month
Benefits:
- Additional leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- We must fill this position urgently. Can you start immediately?
- Do you have own transport? (Please specific if is Car or Motorbike)
Experience:
- IT support: 1 year (required)
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