Guest Experience Executive

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...

JOB FUNCTIONS 1. Attend daily briefing conducted by F&B Supervisor or Assistant Manager and be updated with daily hotel occupancy and guest count, daily VIPs list and regular guest, outlet's table reservation and any special service request / setting required. 2. Complete opening and closing duties as per outlet's Standard Operating Procedures, including but...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...

Answer guest questions about property facilities and services accurately and completely from all digital platforms. Prepare salesrelated documents and handle full event payment process. Respond to and fulfill any special event arrangements requested by clients. Coordinate with guests employees and departments to ensure guest needs are met. Set up banquet...

Responsibilities: Responsible for the smooth operation of the hotel To be fully aware of the hotel's emergency procedures with regard To safety of guests and employees Responsible for handling requests and complaints from guests Ensure that all employees are constantly updated on accurate hotel information To Ensure the front of the hotel is clean and tidy,...

Job Overview:We are seeking a creative and customer-focused individual to join our team as a Photobooth Operator. As a Photobooth Operator, you will be responsible for ensuring the smooth operation of our photobooth services at events, creating a fun and memorable experience for our clients and their guests. This role involves setting up and managing the...

Operated by Ion Delemen Hospitality Sdn Bhd, a subsidiary of the NCT Group of Companies (NCT), Grand Ion Delemen Hotel, Genting Highlands is one of the best resort destination hotels in Malaysia you should work at Wake up everyday to a spectacular mountain view of Titiwangsa Range from 6,000 feet above sea level before kick-starting your work. Featuring 611...

JOB RESPONSIBILITIES: Welcome and greet guests with a smile upon guests' arrival Attend to customer/guest's enquiry about our hotel, available rooms, rates and amenities etc. Manage online and phone reservations Register and perform checkin for guests and ensure proper room allocation Ensure and maintain clear and accurate records such as guest information...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...

Job requirements: Certificate/ Diploma in Hospitality Management/ Hotel Catering with 3 years experience inclusive of 2 year experience as Front Office Supervisor/Guest Service Assistant OR SPM holder with 4 years experience inclusive of 2 years experience as Front Office Supervisor/ Guest Service Assistant Excellent interpersonal and communication skills...

JOB DESCRIPTION: To perform all desk related functions including guests' movements not limited to check in, check out, rooming the guest on arrival. They are not confined 8 hours behind the desks but going out of the confinement and extending the service where needed. Not forgetting in making room reservation, activities and transfer.REQUIRED EXPERIENCE:Must...

Operates, maintain and safeguard the technical assets of the club, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities Performs preventive maintenance on equipment Maintains inventory and orders specialized supplies Attends technical Week rehearsals, in order to supervise and assist in...

Responsibilities: Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. Monitor employee performance and conduct regular evaluations to help improve customer service. Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. Collect payments and...

Handle guest complaint - Assist in guest request ( in the aspect of F&B service, front office and butler service)Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is...

Responsibilities Provide a welcoming and efficient checkin/checkout experience, ensuring high guest satisfaction. Collect payments and deposits, maintaining professionalism and cleanliness in the reception area. Manage reservations from diverse channels (OTA, Phone, Walkins, Website). Collaborate with the housekeeping supervisor for optimal room allocation...

Job Descriptions:To execute the entire procurement events / sourcing functions according to the approved SOP and tender procedures.Execute, monitor and manage all the purchase requisitions (PR) and tender process until award within timeline.To evaluate and recommend each tender award to determine the best deal for the company.Manage incidents, complaints, or...

Job Highlights Medical Claim Annual Leave, EPF, Socso EIS Fast Growing Company We are Hiring HUMAN RESOURCES EXECUTIVESALARY PACKAGE : RM 2,300 3,000 depends on experience**Job Requirement: - * Minimum 1 to 2 years experience with counselling employees is a MUST Required skill(s) : Excellent interpersonal skill & like to deal with people, Exceptional...

Job Description Spa Therapist is accountable for ensuring that all guests receive requested treatments and service accordance with the M Spa standard of excellent.Maximize profitability while achieving a high standard of service and level of guest satisfaction.Always strive to obtain the maximum efficiency and promote teamwork between all Associates. -...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...