Front Office Agent

JOB RESPONSIBILITIES: Handle incoming and outgoing call and walk in customers professionally. To schedule therapist massage sequence and therapist working schedule. Arrange customers booking To promote massage packages and products to customers in order to generate sales and achieve the sales target. Handle customer complaint with care and professional...

JOB RESPONSIBILITIES: Handle incoming and outgoing call and walk in customers professionally. To schedule therapist massage sequence and therapist working schedule. Arrange customers booking To promote massage packages and products to customers in order to generate sales and achieve the sales target. Handle customer complaint with care and professional...

JOB RESPONSIBILITIES: Handle incoming and outgoing call and walk in customers professionally. To schedule therapist massage sequence and therapist working schedule. Arrange customers booking To promote massage packages and products to customers in order to generate sales and achieve the sales target. Handle customer complaint with care and professional...

JOB RESPONSIBILITIES: Welcome and greet guests with a smile upon guests' arrival Attend to customer/guest's enquiry about our hotel, available rooms, rates and amenities etc. Manage online and phone reservations Register and perform checkin for guests and ensure proper room allocation Ensure and maintain clear and accurate records such as guest information...

Front Desk (Receptionist) -Genting Highlands Welcome/Greet visitors at the front desk and direct them appropriately. Answer, screen and forward incoming phone calls to the appropriate person. Manage on receiving and delivering all daily mails, couriers, parcels, etc Maintain the cleanliness and neatness of the reception area and meeting rooms on a constant...

**Job Highlights: - * Attractive Salary Annual Leave & Medical Claim Fast Growing Company**Job Description: - **2) Proficiency in Google Applications, OTA Extranets and Hotel PMS.4) Produce and check daily reports, ensuring that the previous day's reservations are accurate and confirmations are sent.5) Assist on daily auditing of sales and operation...

Job requirements: Certificate/ Diploma in Hospitality Management/ Hotel Catering with 3 years experience inclusive of 2 year experience as Front Office Supervisor/Guest Service Assistant OR SPM holder with 4 years experience inclusive of 2 years experience as Front Office Supervisor/ Guest Service Assistant Excellent interpersonal and communication skills...

Responsibilities: Responsible for the smooth operation of the hotel To be fully aware of the hotel's emergency procedures with regard To safety of guests and employees Responsible for handling requests and complaints from guests Ensure that all employees are constantly updated on accurate hotel information To Ensure the front of the hotel is clean and tidy,...

Handle guest complaint - Assist in guest request ( in the aspect of F&B service, front office and butler service)Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is...

Responsibilities: Supervise all aspects of hotel operations including front desk, housekeeping, maintenance, and food and beverage services. Monitor employee performance and conduct regular evaluations to help improve customer service. Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. Collect payments and...

Genting Malaysia BerhadGenting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With over 50 years of experience and...

**Responsibilities** - Greet clients and visitors in a friendly and professional manner - Maintain accurate records of all interactions with clients and visitors - Assist in scheduling appointments and meetings for executives and other staff as requested - Monitor and maintain office supplies, ensuring that the front desk is always equipped with necessary...

Job Description - Monitor the performance of subordinate - Conduct morning briefing and doing report - Schedule manpower and roster Job Requirement - Minimum SPM qualification with at least 3 years working experience as Front Office Assistant OR - Certificate/Diploma in Hotel Management with minimum 2 year working experience as Front Office Assistant -...

Job Description - Monitor the performance of subordinate - Conduct morning briefing and doing report - Schedule manpower and roster Job Requirement - Minimum SPM qualification with at least 3 years working experience as Front Office Assistant OR - Certificate/Diploma in Hotel Management with minimum 2 year working experience as Front Office Assistant -...

We are actively seeking an experienced and **Mandarin-speaking Front Office Service Manager** to lead the guest and front office services of a casino hotel. **Position: Front Office Service Manager** **Location**:Southeast Asia **Language Requirement: Mandarin Speaking** **Key Responsibilities**: - Oversee the Front Office operations, ensuring a...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the...

**Genting Malaysia Berhad** Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With over 50 years of experience...

**JOB RESPONSIBILITIES**: - Handle incoming and outgoing call and walk in customers professionally. - To schedule therapist massage sequence and therapist working schedule. - Arrange customers booking - To promote massage packages and products to customers in order to generate sales and achieve the sales target. - Handle customer complaint with care and...

**FRONT OFFICE & OPERATIONS ASSISTANT** **MINIMUM DIPLOMA OR DEGREE** **SALARY PACKAGE : RM 2,000 - RM 2,200** depends on experience **LOCATION : Work & stay at Genting Permai - Hostel Provided** **EPF, SOCSO, EIS, Annual Leave, Medical Claim.** ================================================================= **Job Requirements: - ** 1) Minimum...

**JOB RESPONSIBILITIES**: - Welcome and greet guests with a smile upon guests’ arrival - Attend to customer/guest’s enquiry about our hotel, available rooms, rates and amenities etc. - Manage online and phone reservations - Register and perform check-in for guests and ensure proper room allocation - Ensure and maintain clear and accurate records such as...

Front Office Senior Receptionist at Hotel De'La Ferns, Cameron HighlandsAre you a seasoned receptionist with a knack for creating seamless guest experiences? Hotel De'La Ferns in Cameron Highlands is in search of a Front Office Senior Receptionist who is adept at orchestrating arrivals and departures with finesse. Join us and be a pivotal part of welcoming...

**JOB SUMMARY** Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any...

**1- Guest Services**: - Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. - Handle guest check-ins and check-outs, process payments, and issue room keys. - Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. -...

**Requirements**: - Possesses Diploma, Degree and any equivalent in related field - Minimum 3 years of 4 or 5 star hotel management work experiences in Front Office's Manager / Assistant Manager role. International resorts / hotels work exposure is an added value. - Execellent Front Office management skill, outstanding leadership and good customer...

To provide overall management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee’s activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Telephone Transportation and Reservations. **Responsibilities**: - Supervise front desk...

**Front Desk (Receptionist) -Genting Highlands** - Welcome/Greet visitors at the front desk and direct them appropriately. - Answer, screen and forward incoming phone calls to the appropriate person. - Manage on receiving and delivering all daily mails, couriers, parcels, etc - Maintain the cleanliness and neatness of the reception area and meeting rooms on...

1- Guest Services: Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. Handle guest checkins and checkouts, process payments, and issue room keys. Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. Provide information...

Assist and guide the front office staff through their daily duties and responsibilities. -Check guests in and out of the hotel in a courteous and pleasant manner. -Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. -Responds to telephone and in-person inquiries...