Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**About us** We are professional, agile, fast-paced, and our goal is to Experience and services. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - Flexible working hours - Answer queries on umrah packages and services. - Advise on possible routing options and provides information. - Research market trends in...

We are looking for Customer Service (Temporary) for our boutique located at Subang Bestari, Shah Alam from December 2023- April 2024.JOB RESPONSIBILITIES Escalating queries and concerns. Responses to inquiries and provide accurate, valid and complete information to the customers. Handle customers' complaints, provide appropriate solutions and alternatives in...

We are looking for Customer Service (Temporary) for our boutique located at Subang Bestari, Shah Alam from December 2023- April 2024.JOB RESPONSIBILITIES Escalating queries and concerns. Responses to inquiries and provide accurate, valid and complete information to the customers. Handle customers' complaints, provide appropriate solutions and alternatives in...

Follow and execute each step of the Customer Service process from when order is received through to final shipping to ensure that all orders are completed within specification and delivered on time and in full - Preparation of relevant documentation and various regular weekly and daily reports - Liaise with department such as shipping, Planning, Production,...

Follow and execute each step of the Customer Service process from when order is received through to final shipping to ensure that all orders are completed within specification and delivered on time and in full Preparation of relevant documentation and various regular weekly and daily reports Liaise with department such as shipping, Planning, Production, QA...

We are looking for Customer Service (Temporary) for our boutique located at Subang Bestari, Shah Alam from December 2023- April 2024. **JOB RESPONSIBILITIES** - Escalating queries and concerns. - Responses to inquiries and provide accurate, valid and complete information to the customers. - Handle customers' complaints, provide appropriate solutions and...

**JOB REQUIREMENTS** - Able to work under pressure and tight timeline. - Willing to learn and adapt to new ideas. - Can communicate both in Malay and English. - Pleasant personality and able to interact with all levels of people. - Willing to travel for airport duty and other programs related to Umrah. **JOB DESCRIPTIONS** - Receive and process sale orders...

**Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and service required, obtaining approval signatures, and entering RO into the service database. - Verifies service and warranty by...

Responsibilities: To provide professional automobile advisory service to customers visiting the service centre. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and service required, obtaining approval signatures, and entering RO into the service database. Verifies service and warranty by examining...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

**Requirements** - Malaysia citizen, 18 years old and above - Possess a pleasant personality and good communication skills - With or without sales experience are welcomed - On the job training will be provided - Able to start immediately or within short notice **Responsibility** - Provide good customer service to walk-in customers - To ensure of correct...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Provide introductory information to prospective and new customers. - Acknowledge and resolve customer's complaints, concerns, and issues in a timely and effective manner. - Provide accurate information about products and services to customers. - Collaborate with other departments to ensure customer satisfaction and resolve customer issues. - Handle customer...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...