Receptionist

2 weeks ago


Damansara Utama, Malaysia PROCARE SPECIALIST DENTAL CLINIC Full time

Dental receptionist job scope:

  • Greeting and welcoming patients to the practice.
  • Scheduling, rescheduling, or canceling appointments as needed.
  • Assisting patients to fill out information forms.
  • Preparing patients' charts and daily schedules for the dental staff.
  • Updating patient records and documenting recent treatments and procedures.
  • Scheduling followup appointments and providing telephonic reminders.
  • Communicating with medical insurance providers to determine if patients are required to make copayments.
  • Verifying methods of payment and collecting payments as needed.
  • Performing general office duties, such as answering telephones, photocopying, filing, and faxing.

Dental Receptionist Requirements:

  • SPM/ Diploma/STPM
  • Certification in office administration, medical administration, or related fields is advantageous.
  • Proven experience working in a dental office.
  • Sound knowledge of dental terminology.
  • Proficient in dental practice management software (Dentrix).
  • Working knowledge of general administrative practices.
  • Good telephone etiquette.
  • Exceptional organizational skills.
  • Excellent customer service skills.

Salary:
RM2, RM2,500.00 per month

Schedule:

  • Fixed shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (preferred)

Experience:

  • Receptionist: 1 year (preferred)

Language:

  • Mandarin/ Cantonese (required)
  • Bahasa (required)
Expected Start Date: 04/01/2024
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