SOC Specialist I

2 weeks ago

Bayan Lepas, Malaysia UST Global Full time

1 Opening- Bayan Lepas
Role description:

Role Proficiency:
Serve as the first point of contact for cyber security incidents escalations and investigation. Work with different teams to improve service provided by SOC to clients around the globe.


Outcomes:

  • React on cyber security incident escalation from L1 or customer on defined SLA and with proper investigation
  • Analyze the L1 processes and create a new relevant process for service
  • Analyzing the L1 requests for SIEM rule tuning and suggest relevant changes
  • Perform trends analysis on collected data (s and incidents) and detection rules coverage
  • Providing trainings for L1 on new technologies and tools
  • Work with different teams (SIEM L1 TAM and etc) to provide required service to customers
  • Perform review on handled s
Measures of

Outcomes:

  • Accurate review on all handled s by L1 daily
  • Reply to escalation on time based on defined SLA
  • Number of False Positive detections reduced
  • Percentage of threats that are blocked detected and reported

Outputs Expected:

Incident Advance investigations:

  • Investigate an incident escalated from previous layer
  • Include investigation in customer's security tools
Review and improve work and processes in L1 team:

  • Performing daily review on L1 activity (closed and escalated s/incidents) to validate that the investigation is in required quality and the decisions are correct

Improve SOC detection and monitoring service:

  • Analysis the triggered detection rules in SIEM solution to reduce a false positive rate and improve detection quality

Skill Examples:
SIEM IPS WAF etcFast self-learningGood analytic skillsGood soft skills (Verbal and writing)Presentation skill (Verbal)Programming languages such as C C# Python Perl Java PHP and Ruby on Rails

Knowledge Examples:
Knowledge Examples

  • Experience as SOC analyst or parallel role in cyber security
  • Good knowledge in cyber security area: Understanding attack methods and tools understanding the attack vectors be familiar with defence methodology be updated on current trends in cyber
  • Have experience in incident guideline definitions

Additional Comments:
Knowledge of windows and linux Operating systems. Ability to assess and remediate vulnerabilities both automated and manual.

Skills:

Vulnerability,Linux,Cyber Security

About UST:

UST is a global digital transformation solutions provider.

For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation.

Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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