Trainer -logistic (Native Japanese)

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude India Full time
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (

NYSE:
SNX), is a leading business services
company. We focus on customer engagement and improving business outcomes for over 450 global
clients across six continents. Our 100,000+ staff deliver technology-infused, omni-channel customer
experience management, marketing optimization, digital, consulting, analytics, and back office solutions
in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services;
insurance; healthcare; technology; consumer electronics; media and communications; retail and e
learn more.

Responsibilities:

  • Train agents on product and process, as and when there are NHT batches
  • Monitor contacts and find out areas of opportunity
  • Work closely with Ops and Quality team design action plans to plug areas of opportunity
  • Responsible for defined training conversion
  • Manage retention during training
  • Consistent alignment with operations by auditing contacts understanding needs, conducting
refreshers

  • Demonstrate innovation in training by carrying floor requirement into classroom training.
  • Maintain Data as per training Processes
  • Must have excellent presentation and communication skills.
  • Should be able to drive key performance metrics related to training
  • Must be flexible to work in 24X7 environment (night shifts and weekends basis scope)
  • Must be flexible to being upskilled on VASS & quality
  • Proficient with MS Office
  • Should have basic knowledge of process mapping
  • Production hours to be given daily in the absence of NH training

Qualifications:

  • Bachelor's Degree in related field from a fouryear college or university with less than one year
of relevant experience preferred

  • Effective communication skills, both written and verbal
  • Proficient in Microsoft Office
  • Ability to multitask and meet timelines on deliverable
  • Detailoriented
10k-12k salary

Salary:
RM10, RM12,000.00 per month

  • Trainer Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Training ManagerTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Travel Processes training skills Basic salary: RM9,000 RM14,000Location: LV, Georgetown PenangShift: 24/7 RotationalDOJ:March 2024HC Required : 4HC (Japanese)Requirement:Native JapaneseSpecific...

  • Travel Native Japanese Trainer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:OthersTimings:Day Shift (Permanent)Industry:OtherWork Mode:Work from officeFunctional Area:Top ManagementKey Skills: Japanese language Japanese HR Japanese HR CONSULTANT We are hashtag#hiring know someone that might be interested?Vacancy: Travel Native Japanese TrainerLocation: LV, Georgetown Penang, Bangsar South, Kuala Lumpur, Malaysia.Salary: The max...

  • Native Japanese Speaker

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Japanese language Customer Service Manager Native speaker- A leading BPO in KL is hiring Native Japanese CSR agents urgentlyNative Japanese Hiring Need 6 HC to start...

  • Native & Non Native Japanese - Customer Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native & Non Native Japanese - Customer Service Associate(For Non Native Japanese JLPT N1 only is accepted)Location: Kuala Lumpur Sentral, Malaysia.Work Mode:(Hybrid) - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)Salary: Non Native -RM 9000Salary: Native -RM 10,000Process: HotelPermanent JobWork...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese - Content SpecialistLocation: Kuala Lumpur Sentral, Malaysia.Salary Max: RM9,500Process: Food DeliveryPermanent JobLanguage: Japanese + English (B2)Headcounts: 10Work Hour : Mon-Fri, 8am to 5pm MYT (Weekdays Only)Joining Date: April 2024Bachelor 's degree - Fresher or Diploma holder with 1 year Customer Service experience.Job...

  • Native Japanese Only-qa- Logistics/ Airlines

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude India Full time

    Basic salary: RM 8.7k + KPI allowance RM Night shift allowances(TBC) + OT(TBC)Working hours: 24/7 rotation shiftLocation: KL Sentral, MalaysiaType: Native onlyGeneral & Behavioral Skills: Preferable for gaming Background Proficiency in Japanese and English language (reading/writing both) High on team work and engagement Awareness of current affairs Mature...

  • Trainer Native Thai +jlptn1

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Process TrainerTimings:Rotational Shifts (Contract To Hire)Industry:IT-Hardware & NetworkingWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Process Management Quality Control Selfless Japanese language english Presentation Skills BPO Skills good communication skills COMPUTER SKILL Japanese HR Salary : 87k...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese - Team Lead Content ModeratorLocation: Kuala Lumpur Sentral, Malaysia.Salary Max: RM 12,500Permanent JobLanguage: Japanese + EnglishHeadcounts: 6Joining Date: ASAP or with Notice periodDiploma or Bachelor 's degree - with at least 1 year Team lead experience in Content Moderator/Customer Service experienceRoles &...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese - Content ModeratorLocation: Kuala Lumpur Sentral, Malaysia.Salary Max: RM9,000 + AllowanceProcess: Food DeliveryPermanent JobLanguage: Japanese + EnglishHeadcounts: 10Joining Date: April 2024 or With Notice PeriodBachelor 's degree - Fresher or Diploma holder with 1 years Content Moderator experience/Customer Service...

  • Sales - Digital Marketing - Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Sales - Digital Marketing - Native Japanese Location: Kuala Lumpur, Malaysia.*Salary: RM 9,500 + up to 20% sales incentives + RM 200 allowance.*Work hour: 9:00am - 6:00pm*Required Headcount: 15 Joining date: 22nd November, 2023.*Permanent role*QUALIFICATIONS: Bachelor's degree/Diploma in any field, Native Japanese. Sales Experience of at least 6...

  • Japanese Native + English

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service AnalystTimings:Day Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Relations Customer Service Japanese language- Need 6 HC early joining on 2nd Jan. Someone who can start work immediately. Someone already on notice. Native Japanese. Hence prefer CDDs...

  • Native & Non Native Japanese - Customer Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native & Non Native Japanese - Customer Service Consultant(For Non Native Japanese JLPT N1 only is accepted)Permanent JobAccount: E-CommerceLanguage: Japanese Speaker (Monolingual) + Kanji writing skillsLocation: Kuala Lumpur Sentral, Malaysia.Salary: RM ,000Headcounts: 20Joining Date: ASAP or with Notice periodGood to have but not...

  • Native Japanese Speakers Voice and Email

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude India Full time

    Work Schedule: 8 AM-6 PM (8-hour shift)Mon-Sun (5 days a week) Only Native Japanese (To be based in MY). Japanese already in Malaysia should have Release Letter With a Valid Passport with at least 15 months of validity School Certificate should be translated into EnglishRM8,000- RM9,000(Not to be shared in any Job Advertisement)Salary: RM8, RM9,000.00 per...

  • Customer Service Representative Japanese Native +

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice Call centre Operations BPO call...

  • Native Japanese Chat Support Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Recruitment Room Full time

    Job Title: Native Japanese Chat Support RepresentativeLocation: KL Sentral, Kuala Lumpur, MalaysiaSalary: From 8,700 MYR per month + 1,000 MYR Complexity Allowance + 200 MYR Housing AllowanceJob Description:Responsibilities: Provide timely and accurate responses to customer inquiries via chat in Japanese. Assist customers with product inquiries, technical...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Native KoreanLocation: Kuala Lumpur, MalaysiaSalary: RM 9,000Language: Korean + EnglishTiming: Rotational ShiftMin Requirement: Customer Service experience is required. (Airlines experience is added advantage)*Education: Bachelor or Diploma plus Customer Service ExperienceHeadcount: 4Start Date: Immediate or with Notice...

  • Native Japanese- Operation Manager-ho Chi Min

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    _We are hiring _Native Japanese OM position in Vietnam __◆日本人のOpereation Managerを募集しております◆Office:ベトナム・ホーチミン市◇Operations Manager - Japanese nativeJob Title: Operations Manager _ eCommerce projectJob Role:Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of...

  • Logistics Trainerjapanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tekrecruiters Full time

    Train agents on product and process, as and when there are NHT batches Monitor contacts and find out areas of opportunity Work closely with Ops and Quality team design action plans to plug areas of opportunity Responsible for defined training conversion Manage retention during training Consistent alignment with operations by auditing contacts understanding...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Job Title: Japanese Speaker - Customer Service (Special Project)Location: Kuala Lumpur Sentral, Malaysia.Salary: RM12,000Language: Japanese + Eng (B2)Joining date: ASAP or with Notice periodExperience in emergency response or high-stress emergency communication center environmentsAbility to clearly communicate with customers in a timely mannerExperience in...

  • Customer Support Representative

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

    Position: Customer Support (Ecommerce Logistic and Retail)Location: Bangsar South, Kuala Lumpur, MalaysiaType of Employment : Fulltimealso iviting folks who want to relocate to malaysia (Native Japanese /N1/N2)5 days Rotating shift - starts at 6am - 12am. 2 days offProfileB2C call type - talking to customers of E-Commerce in Japan to handle and reslove...