Front Office Assistant

Front Office Assistant is responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and interact with visitors. They are the first point of contact for guests and customers. - Greet and welcome guests as soon as they arrive at the Hotel - Direct visitors to the appropriate person and...

**1- Guest Services**: - Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. - Handle guest check-ins and check-outs, process payments, and issue room keys. - Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. -...

Front Office Senior Receptionist at Hotel De'La Ferns, Cameron HighlandsAre you a seasoned receptionist with a knack for creating seamless guest experiences? Hotel De'La Ferns in Cameron Highlands is in search of a Front Office Senior Receptionist who is adept at orchestrating arrivals and departures with finesse. Join us and be a pivotal part of welcoming...

**Requirements**: - Possesses Diploma, Degree and any equivalent in related field - Minimum 3 years of 4 or 5 star hotel management work experiences in Front Office's Manager / Assistant Manager role. International resorts / hotels work exposure is an added value. - Execellent Front Office management skill, outstanding leadership and good customer...

1- Guest Services: Ensure a warm and efficient welcome for all guests upon arrival and provide assistance throughout their stay. Handle guest checkins and checkouts, process payments, and issue room keys. Address guest inquiries, requests, and complaints promptly and effectively, escalating issues to the Front Office Manager as necessary. Provide information...

Assist and guide the front office staff through their daily duties and responsibilities. -Check guests in and out of the hotel in a courteous and pleasant manner. -Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. -Responds to telephone and in-person inquiries...

Assist and guide the front office staff through their daily duties and responsibilities. Check guests in and out of the hotel in a courteous and pleasant manner.Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.Responds to telephone and in person inquiries...

To provide overall management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee’s activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Telephone Transportation and Reservations. **Responsibilities**: - Supervise front desk...

About Us: Zen Glamping Resort, nestled in the serene Cameron Highlands, is a newly opened luxury retreat offering guests a unique and tranquil escape. Our resort combines the beauty of nature with high-end amenities and impeccable service, creating an unforgettable glamping experience.Job Overview: We are looking for a friendly and professional Front Office...

**Front Office Senior Receptionist at Hotel De'La Ferns, Cameron Highlands** Are you a seasoned receptionist with a knack for creating seamless guest experiences? Hotel De'La Ferns in Cameron Highlands is in search of a Front Office Senior Receptionist who is adept at orchestrating arrivals and departures with finesse. Join us and be a pivotal part of...

**About Us**: Zen Glamping Resort, nestled in the serene Cameron Highlands, is a newly opened luxury retreat offering guests a unique and tranquil escape. Our resort combines the beauty of nature with high-end amenities and impeccable service, creating an unforgettable glamping experience. **Job Overview**: We are looking for a friendly and professional...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. - To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. - Answers telephone calls and answers general...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressions! **Company Overview**: Nestled in the heart...

To ensure that guest service such as check-in and check-out are done courteously, promptly and efficiently. To ensure that checkin procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport, collecting of business card and obtaining departure time etc. Answers telephone calls and answers general...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressionsCompany Overview:Nestled in the heart of the...

Were you the kid who always welcomed friends with a warm smile and made them feel right at home? Hotel De'La Ferns in Cameron Highlands is looking for a Front Office Receptionist who brings that same welcoming spirit to our guests. Join us and be the first face our guests see, creating memorable first impressionsCompany Overview:Nestled in the heart of the...

Job Description - Monitor the performance of subordinate - Conduct morning briefing and doing report - Schedule manpower and roster Job Requirement - Minimum SPM qualification with at least 3 years working experience as Front Office Assistant OR - Certificate/Diploma in Hotel Management with minimum 2 year working experience as Front Office Assistant -...

Responsibilities: - Ability to perform guest check in and check out - Handle room reservations - Ability to fulfill guest request - Able to provide exceptional customer service at all times - Ability to plan and priorities work to exceed expectation - Front Desk telephone answering - Handling cashiering tasks - In charge of guest relations matters - Perform...