Administrative Support Officer

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia JX Business Resources Sdn Bhd Full time
Jobs Xpert Brilliant Sdn Bhd is a Recruitment Firm. We assist our clients with all the talent search processes.

Our client has been a member of the growing car industries of sales and after-sales network in Malaysia with the opening of its 3S showroom at Kayu Ara Damansara in the year 2011.

Our client has moved to a new location at Off Sungai Penchala (Damansara).

Position:
Administrative Support Officer

Location:
Jalan Damansara, 60000 Kuala Lumpur

Job Descriptions:

  • Process all warranty paperwork to ensure proper documentation in accordance with audit requirements.
  • Record, check, and process all claim settlement paperwork received from the manufacturer.
  • Controls and directs obtaining warranty repairs from customers.
  • Receive, evaluate, and process warranty claims, in a timely basis, as work orders are completed and closed at the deadline.
  • Ensures all equipment population records are current, uptodate, and accurate.
  • Record, supervise, and control the systems for part returns and inspections.
  • Tracks warranty parts by tagging them with the work order number, date of replacement, and date on which part may be disposed of.
  • Process and maintain all warranty paperwork and supporting documents related to warranty claims as required.
  • Check and verify warranty parts are tagged and compiled accurately.
  • Complete warrant claims and record claims into warranty register, reconciliation of credit notes, and ensures defect parts availability and proper storage.
  • Responsible to prepare the submission of technical reports.
  • Assist the Service Manager in the workshop operation and assist customers with requests for repair/ maintenance services.
  • Performing job assigned according to standard procedures, mechanic skills, and capabilities to ensure the quality of jobs is maintained at a high level.
  • Ensure prompt submission and completion of warranty claims into the system within standard SOP and deadline.
  • Backup for Defective Parts & Dealers' Audit activity.

Job Requirements:

  • With 1 years working experience in Automotive will be advantage.
  • Computer literacy is essential.
  • Good communication skills.
  • Possess warranty & automotive knowledge.
  • Open Gender and Open race.

Remuneration Package

  • Basic RM 2, RM 2,600.00


Mon
  • Fri 8.30am 6.00pm
  • Sat 8.30am 1.00pm
  • 12 days annual leave
  • Medical claim (RM 1,000.00/annum)
  • Performance bonus
  • Training Provided

Job Types:
Full-time, Permanent

Salary:
RM2, RM2,600.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Are you willing to work half day on Saturday?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Administration: 1 year (preferred)

Language:

  • English (preferred)
Application Deadline: 08/31/2023

Expected Start Date: 09/04/2023
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