Technical Troubleshooting Agent-mandarin

So what will you be doing as a Technical Troubleshooting Agent?As a technical troubleshooting agent, your primary responsibility will be tospecializes in resolving technical issues and problems faced by customers or endcall.Your Responsibilities Accountable for closing customer inquiries regarding companyproducts/services, customer's accounts and provide...

Responsibilities: Through community and social media, build relationships with community contributors to provide a delightful selfhelp experience and support that scales Manage International Community in designated language, including: recruiting new experts, regularly- engaging with current experts, managing experts' statuses, share appropriate comms and...

Position Overview:The Maxpert (Fiber Sales Agent) provides in-home WiFi troubleshooting and promotes upgraded fiber plans to customers. This role requires a blend of technical skills and sales acumen, with commissions earned from successful sales.Key Responsibilities: Troubleshoot and resolve home WiFi issues. Crosssell upgraded fiber plans to existing...

We're looking for a Customer Support Agent to join the Fastmail support agents in India.You can read about our values, and our blog contains interviews with some of the people who will become your colleagues at Fastmail. Like everyone on our team, you'll get great benefits.***About the job:As a Customer Support Agent, you'll be responsible for the execution...

Role Purpose:Responsibilities: Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high level of customer satisfaction. Keep uptodate on new IT products and services. Collaborate with other members of the IT team to resolve complex...

Role Purpose:Responsibilities: Troubleshoot and resolve technical issues. Escalate issues to the appropriate level of support as needed. Document all customer interactions in the ticketing system. Maintain a high level of customer satisfaction. Keep uptodate on new IT products and services. Collaborate with other members of the IT team to resolve complex...

Responsibilities: Work with customers to understand the root cause of the issue, provide guidance and end to end support. Performed detailed log analysis and deep troubleshooting Utilizing strong analytical skills to dig deep into the problem and provide resolution Maintain accurate case logging and tracking into the tool database. Maintain high standard in...

[1] Assistant Programmer / Coder Managing PI server and PI-AF coding development for PGB GPU Technical Centre digitalization programs and projects. The work involves code replication, modelling and simulations for newly configured digital programs. [2] Documentation / Narrative writer Develop documentation and narrative for the written PI-AF code for ease...

Responsibilities;Possessing basic troubleshooting and issue resolution capabilities across Cloud Service Provider product lines, helping enterprise-level customers enhance the stability of their cloud-based businesses. This includes customized best practices, handling mechanisms for exceptions, and emergency response plans. Leveraging Alibaba Cloud's product...

Position Summary and Requirements: English + Mandarin Language Office based in NU Tower 2 (KL Sentral) Operation Hours 6am6pm (9 Hour per shift) Day Shifts & Only Weekdays MOn Friday Basic Salary starts at RM Slightly Negotiable) + Allowances Permanent Position and Insurance Coverage under AIASpecific responsibilities: Engage customer, understand their...

ACR Tier 1 functions and responsibilities (not limited) Perform log & route [to Tier 2 or Resolver Team(s)] Server and network monitoring SOC monitoring Perform 1st level troubleshooting on EUC/Server/Network Basic POS troubleshooting Application troubleshooting Record and manage all issues in Service Management System Broadcast notification Zscaler L1...

We are seeking a dedicated and fluent Mandarin-speaking individual to join our team as a Chat Support Representative. As a Chat Support Representative, you will be responsible for providing exceptional customer service and technical support to Mandarin-speaking users via chat platforms. This role requires excellent communication skills, problem-solving...

Responsibilities: Diagnosing and resolving technical issues reported by customers or endusers. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring indepth product knowledge and staying updated on new features and updates. Collaborating with...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless andspeedy resolution.This individual...

JOB RESPONSIBILITIES Lead the development and expansion of Phenolic Tackifier Resin business. Support GM, Technical Sales & Support in export markets and other specialty resins. Provide technical support and recommendations to customers; troubleshoot complaints. Conduct trials for new/improved product launches and maintain knowledge of customer processes....

Job Title: Technical Support - Facility ManagementDepartment: Facilities ManagementReports To: Facilities Executive cum ReceptionistLocation: Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaSummaryThe Facility Technician will be a key member of the facilities management team, responsible for performing routine maintenance, repairs, and installations...

Language proficiency: Fluency in Mandarin is essential for a Mandarin customer support role. You'll need to communicate effectively with Mandarin-speaking customers, both verbally and in writing. Strong listening skills are also important to understand customer concerns accurately.Issue resolution: Your primary responsibility is to address customer concerns...

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...

Join the MagicOur MissionAt Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We...