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Vip Personal Shopper

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Pasona Malaysia Full time

Job ID

22637

Position Title

  • VIP Personal Shopper

Industry

  • Consumer Products/FMCG
- ・VIP customers are warmly welcomed upon their visit to the department store. A dedicated representative accompanies them, providing assistance with shopping, explaining products, and offering necessary support.

  • Private Shopping Services:
- ・VIP customers receive a personalized shopping experience with the assistance of exclusive stylists or advisors. They are supported in choosing products and coordinating fashion selections.

  • Event Invitations:
- ・VIP customers receive invitations to special events and previews held at the department store, ensuring priority access and exclusive benefits. This creates an exclusive experience for VIP customers.

- ・Special Discounts and Perks:

  • Exclusive discounts, gifts, and membership perks are extended to VIP customers, fostering loyalty and encouraging repeat business.
- ・Customized Responses to Special Needs:

  • Swift and effective responses to the special needs and requests of VIP customers, including arrangements for
- custom orders and individualized services.

- ・Feedback Collection:

  • Actively collect feedback from VIP customers to enhance services and incorporate new suggestions. Valuing the voice of VIP customers is crucial for maintaining the quality of the customer experience.
- ・Privacy and Confidentiality Protection:

  • Handle information and requests from VIP customers with utmost care, ensuring privacy and confidentiality. Building a trustful relationship is a key element.

Salary

  • 5000~5500 (RM)

Location

  • Kuala Lumpur

Requirements:

  • Actively engaging with VIP clients, providing indepth product knowledge, and staying updated on trends and services. Your role is integral in fostering a clientcentric mindset within the store, ensuring exceptional customer service delivery.
  • With a minimum of 2 years of experience in luxury retail, a selfmotivated and energetic individual, you are both structured and approachable, capable of multitasking and prioritizing tasks.