Service Manager

OVERALL JOB PURPOSE:Managing Customers enquiries and booking to ensure deliveries of satisfactory service and to assist securing of sales and customer retentionPRINCIPAL ACCOUNTABILITY STATEMENTS (KEY RESULT AREAS)PERFORMANCE MEASURES / KPISRespond immediately upon receive inquirySource vendor or provider if deemed necessary for any outsource service...

VACANCYPOSITION - CUSTOMER SERVICELOCATION - PULAU INDAH, PORT KLANGSALARY - RM Job Description:To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.To monitor packaging material & finished product stock in...

Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...

Job Responsibilities: Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services Handle and resolve customer's complaint and issues. Ensure all deliveries and collection are being monitored and well coordinated. Communicate and coordinate with internal department Record details of...

Job Title: Customer Service ExecutiveLocation: No.20, Jalan Perusahaan 27/KS 5, Kg. Idaman, Pandamaran, 42000 Port Klang, Selangor, MalaysiaAbout Us:Hock Cheong Logistics is a leading logistics provider specializing in LCL (Less than Container Load) consolidation services to East Malaysia, specifically to Sabah and Sarawak. We pride ourselves on delivering...

Job Responsibility Plays a key role within the team of the organization and so you will be required to contribute significantly to the business strategy and determining budgets and sales targets. Within Freight Forwarding you will be responsible for the management of the Export team which will include the monitoring of their performance, planning training...

_POSITION :__ _**_MANAGER_Job Summary:To enhance the relationship between Westports, forwarding & shipper community, improve the port's visibility within these segments, as well as external perception with regards to service level and business conducts.Key Responsibility: To establish contacts with major shippers/consignees & promote port services & key...

Job and working location - You will be based in Port KlangResponsibilities: Plays a key role within the team of the organization and so you will be required to contribute significantly to the business strategy and determining budgets and sales targets. Within Freight Forwarding you will be responsible for the management of the Export team which will include...

JOB VACANCYPOSITION - CUSTOMER SERVICELOCATION - PULAU INDAH, PORT KLANGSALARY - RM To coordinate with shipping dept and forwarding agent when necessary, on the movement of containers and loose cargoes collection including the coordination with production on finish goods availability.To monitor packaging material & finished product stock in warehouse with...

Job Roles and ResponsibilitiesResponsible for tracking parcels to customers and conducting communication with customers and related departments in the communication channels specified by the companyTo provide information, advice and basic troubleshooting in the case of delayed or lost deliveriesRecord data and produce daily/weekly/monthly reports. Both in...

_Job Highlights_ Friendly Working Environment Attractive Package Better Career Advancement- Job Description_ Coordinate with customer and vendor for shipment arrangement. Handle for haulage and transport arrangement. Update shipment status and required information to customer. Follow up Commercial Invoice and Packing List details. Preparing related documents...

Join a leading Malaysian manufacturer specializing in thermoplastic pipe products, including water and sewer systems solutions, telecommunications, and electrical applications. Located in Teluk Panglima Garang, near Port Klang, our company is dedicated to excellence and innovation in the plastics industry. We leverage over two decades of expertise to meet...

Job Scope: Handling call, message for shopee and other platform. Follow up orders, after sales service. Liaise with platform manager and marketing superior. Follow up with customers, provide feedback and see problems through to resolution. Undertake any other duties as- and-when assigned by Management.Job Requirements: Familiar with Chinese, English, Malay...

The CompanyOur client is an international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has strong networks and offices in Europe, Asia, America, Africa, Oceania, and the Middle East.The Operations Manager will be responsible to:Act as...

JOB VACANCYPOSITION - SALES MANAGERLOCATION - PORT KLANGSALARY - RM 8000Developing new accounts and creating own marketing strategies to meet sales targets.Designing and implementing a strategic sales plan that expands companies customers base and ensures its strong presence.Ability to ensure timely deliverance of assignment or projects assigned.Managing...

Core Responsibilities: Communicate, Monitor, Optimize, HousekeepingCommunicate internally and externally (customer) to ensure optimal fulfillment performances;Maintain close relationships with clients and strategic partners. Ensure clients issues are addressed and fixed in a timely manner. Monthly meeting & dailyCreate manual orders for any required B2C and...

LCL Warehouse Operations: Manage day-to-day warehouse activities related to LCL shipments, including receiving, unloading, sorting, and storing cargo from various suppliers and customers. Inventory Management: Implement effective inventory control measures to accurately track LCL cargo stock levels. Conduct regular stock counts, reconcile discrepancies, and...

Job Responsibilities:To liaise and follow-up closely with customers on daily order, shipment and enquiriesTo solve customer enquiries regarding any issues arise relating to the orderEnsure customer request and enquires are attended promptlyTo liase and work closely with warehouse operation team regarding all job order and shipmentarrangementsTo liaise and...

Job Brief:Responsibilities: Responsible and to ensure smooth boarding for all vessel operation's charterer / owner all in type of vessel operations. Responsible for responding principal enquiries and preparation of estimate disbursement account for ship activities. Liaise closely with vessel / terminal & local planner for any stowage matter to ensure safe...

Job Descriptions: Check and verify all agents invoice on daily basis Confirm additional charges incurred to the agent and inform customer timely before release shipment. Handle supplementary billing and prepare invoice on daily basis (e.g. LCL/ FCL/ Local transport etc) To coordinate with customer on any invoicing matters (e.g. disputes, requests invoice and...