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Customer Service Officer

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn. Bhd. Full time

The company:

Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.

Job highlights:

Multiracial working environment
Full training provided
Permanent role
Attractive allowances and incentives

Main responsibilities:

Handle inbound calls
Solving customer's enquiries or complaints regarding products or services
Promoting current promotion or package to the call-in customers (when chance arise)
Provide accurate information on product and service to the customer.

Remunerations:

Basic salary up to RM4000

Quarterly incentives RM800 - RM1800 max

Shift allowance RM350 fixed

Other allowance:
transport allowance, meal allowance, language allowance, OT claims and etc

Requirements:

Fresh graduate Degree holders are welcome
SPM and Diploma holders with call center experiences are encouraged to apply
Call center experiences in banking line is added advantage
Open race and gender.