Guest Service Agent

Welcoming guests as they arrive and checking them into their rooms - Answering phone calls and responding to guest inquiries - Handling guest complaints and resolving issues in a timely and professional manner - Processing payments and maintaining accurate guest records - Assisting guests with luggage and other requests - Coordinating with housekeeping and...

Job descriptionTHE JOB SCOPE Be visible in the hotel lobby and other public areas Assist the Hotel Manager with the management and support of daily Front Office Operations Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded Check and ensure all assigned rooms are prepared in accordance with...

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

Management Representative. To represent management in handling of room enquiries, compliments, complaints, etc. Where all enquiries are handled immediately and to the satisfaction of the guest. Where complaints are handled tactfully and resolved to the satisfaction of the guest. Represents the Management in handling guest complaints/requests, concerning...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

“Transform your ideas and service mindset with us. Join us now!” Roles & Responsibilities - To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanour during interactions with customers, ensuring high-quality service and...

“Transform your ideas and service mindset with us. Join us now!” Roles & Responsibilities - To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanour during interactions with customers, ensuring high-quality service and...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.Business Hotel - 'Be our Friend not Our Guest'Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**Key Responsibilities** - Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Assists in greeting and checking-in VIP and Long Stay guests. -...

**1.0 Job Summary** 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. **2.0 Duties And Responsibilities** 2.1 To report for duty punctually wearing the proper uniform and name badges at...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if...

Key Responsibilities Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times. To greet all guests in a service orientated manner. Maintains positive guest and colleague interactions with good working relationships. Assists in greeting and checkingin VIP and Long Stay guests. Personally and...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if you...

1.0 Job Summary1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling.2.0 Duties And Responsibilities2.1 To report for duty punctually wearing the proper uniform and name badges at all time2.2...