Guest Experience Agent

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0 Job Summary** 1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

Welcoming guests as they arrive and checking them into their rooms - Answering phone calls and responding to guest inquiries - Handling guest complaints and resolving issues in a timely and professional manner - Processing payments and maintaining accurate guest records - Assisting guests with luggage and other requests - Coordinating with housekeeping and...

**1.0 Job Summary** 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. **2.0 Duties And Responsibilities** 2.1 To report for duty punctually wearing the proper uniform and name badges at...

Agency Experience Executive - Bukit Mertajam 38901 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** We are looking for a service expert responsible in enhancing service quality to agencies by growing agencies' satisfaction towards services provided by the Company; to drive the adoption...

**Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and...

**1.0 Job Summary** 1.1 Credit Executive reports to the Assistant Accounts Manager in the management of the company’s debt position and control of accounts receivable. Co-ordinates with all subordinates in the Credit and Accounts Receivable (AR) Department, handle and resolve any problems concerning credit control/AR and ensure that the credit policies...

List-ID: 97708373Today 16:05 **Job Description**: - Job Qualifications: - Good work attitude and customer service - Strong written and verbal communication skills - Ability to learn on the job - Able to perform shift working, including working on weekends and public holidays - Be polite and attentive to guests’ needs Job Descriptions: - Handling guest...

Play an integral role in delivering excellent guest service. - To lead and maximize restaurant sales, profit, guest and operational efficiencies through effective people management. - Coordinate and direct restaurant operations staffing functions in each department. - Able to lead, coach and supervise a restaurant team. - Eager to make a difference to impact...

1.0 Job Summary This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations, and other HR related services. 2.0 Duties And Responsibilities 2.1 Perform Full Cycle of Recruitment...

Certainly! homestay manager is responsible for overseeing the cleanliness and organization of facilities, typically within hotels, resorts, hospitals, office buildings, or other large establishments. Here's a breakdown of their job scope: - **Staff Supervision and Training**: Housekeeping Managers are responsible for hiring, training, scheduling, and...

1. Close monitoring of the day to day sales operation and development of BM agencies to achieve sales forecast. 2. Advise agents on matters pertaining to agents recruitment, agency activity, marketing strategy, training 3. Constantly motivate agents to stimulate their sales activities Established in 1990, Nirvana Asia Group is a world-class, full-fledged...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. If you crave new challenges that will keep your enthusiasm at its peak. If you have the mind to inspire others and be inspired, and if...