Guest Experience Officer

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

**1.0 Job Summary** 1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

1.0 Job Summary This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations, and other HR related services. 2.0 Duties And Responsibilities 2.1 Perform Full Cycle of Recruitment...

Compile safety programs. Practice safe working techniques. Implement and maintain health and safety standards. Establish a cordial and professional relationship with employees. Maintain compliance with all safety regulations. Conduct regular staff meetings to share best practice techniques. Standardize health and safety in order to remain consistent....

Certainly! homestay manager is responsible for overseeing the cleanliness and organization of facilities, typically within hotels, resorts, hospitals, office buildings, or other large establishments. Here's a breakdown of their job scope: - **Staff Supervision and Training**: Housekeeping Managers are responsible for hiring, training, scheduling, and...

Department will involve: - Front Office - Food & Beverages - Housekeeping **1.0 Job Summary Front Office** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall...

**Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...

**RESPONSIBILITIES**: 1. Quality Checking for Incoming & Outgoing Cargo: - Collect samples from incoming tanker / IBC. - Sample collection for special cargo that required pre-delivery test. - Compile data for external lab test. - Perform inspection (visual & weighing). - Collect samples & send to lab for quality testing. - Ensure adherence to Standard...

**1.0 Job Summary** 1.1 The Executive Secretary shall be responsible for providing complete secretarial support to the General Manager and shall also perform / handle all other duties as required by the General Manager. 1.2 She maintains confidentiality in all matters of such nature and ensures smooth work flow in the Executive Offices. **2.0 Duties And...

**RESPONSIBILITIES**: 1. Quality Checking for Incoming & Outgoing Cargo: - Collect samples from incoming tanker / IBC. - Sample collection for special cargo that required pre-delivery test. - Compile data for external lab test. - Perform inspection (visual & weighing). - Collect samples & send to lab for quality testing. - Ensure adherence to Standard...

Location : Penang Mainland (Bukit Mertajam) **Job Highlights** - Young & Vibrant - Team Culture and Work Environment - High Speed Growth Company with great promotion opportunities - Generous in remuneration and bonus packages for high performers - Training and Career Development - Collaborative Environment - Perform check in, check out, room assignment,...

As a Front Desk - Fresh Graduate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. **Responsibilities**: - Greet and welcome guests with a warm and friendly demeanor. - Check guests in and out...

**1.0 Job Summary** Maintains checks, executes all activities of his department which go in for making guests stay safe and comfortable in the hotel. These activities will be directed to ensure smooth and constant supply of weather conditioning, water both potable and for bathing, heat, light and power required for generating all relevant activities **2.0...

Provide safe and reliable transportation service to Chief Executive Officer, Top Management team and guests. - Ensure timely journey to/from destinations. - Ensure vehicle is maintained in a perfect and clean condition. - Responsible for periodic maintenance of the vehicles. - Compliance with all applicable laws on road safety. - Perform ad hoc duties as...

**1.0 Job Summary** 1.1 The Executive Secretary shall be responsible for providing complete secretarial support to the Hotel Manager and shall also perform / handle all other duties as required by the Hotel Manager. 1.2 She maintains confidentiality in all matters of such nature and ensures smooth work flow in the Executive Offices. **2.0 Duties And...

**1.0 Job Summary** 1.1 Credit Executive reports to the Assistant Accounts Manager in the management of the company’s debt position and control of accounts receivable. Co-ordinates with all subordinates in the Credit and Accounts Receivable (AR) Department, handle and resolve any problems concerning credit control/AR and ensure that the credit policies...