Guest Experience Officer

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

**1.0 Job Summary** 1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office...

1.0 Job Summary1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office team...

Management Representative. To represent management in handling of room enquiries, compliments, complaints, etc. Where all enquiries are handled immediately and to the satisfaction of the guest. Where complaints are handled tactfully and resolved to the satisfaction of the guest. Represents the Management in handling guest complaints/requests, concerning...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost...

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.Business Hotel - 'Be our Friend not Our Guest'Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Job descriptionTHE JOB SCOPE Be visible in the hotel lobby and other public areas Assist the Hotel Manager with the management and support of daily Front Office Operations Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded Check and ensure all assigned rooms are prepared in accordance with...

1.0 Job Summary This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations, and other HR related services. 2.0 Duties And Responsibilities 2.1 Perform Full Cycle of Recruitment...

1.0 Job Summary This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations, and other HR related services. 2.0 Duties And Responsibilities 2.1 Perform Full Cycle of Recruitment...

Compile safety programs. Practice safe working techniques. Implement and maintain health and safety standards. Establish a cordial and professional relationship with employees. Maintain compliance with all safety regulations. Conduct regular staff meetings to share best practice techniques. Standardize health and safety in order to remain consistent....

Compile safety programs. Practice safe working techniques. Implement and maintain health and safety standards. Establish a cordial and professional relationship with employees. Maintain compliance with all safety regulations. Conduct regular staff meetings to share best practice techniques. Standardize health and safety in order to remain consistent....

Certainly! homestay manager is responsible for overseeing the cleanliness and organization of facilities, typically within hotels, resorts, hospitals, office buildings, or other large establishments. Here's a breakdown of their job scope: - **Staff Supervision and Training**: Housekeeping Managers are responsible for hiring, training, scheduling, and...