Guest Experience Manager

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

Certainly! homestay manager is responsible for overseeing the cleanliness and organization of facilities, typically within hotels, resorts, hospitals, office buildings, or other large establishments. Here's a breakdown of their job scope: - **Staff Supervision and Training**: Housekeeping Managers are responsible for hiring, training, scheduling, and...

**Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...

**1.0 Job Summary** 1.1 To increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotel. 1.2 Identifies, develops and maintains property sales objectives, sales plans, and programs in accordance with the hotel's mission statement. **2.0 Duties And...

List-ID: 97708373Today 16:05 **Job Description**: - Job Qualifications: - Good work attitude and customer service - Strong written and verbal communication skills - Ability to learn on the job - Able to perform shift working, including working on weekends and public holidays - Be polite and attentive to guests’ needs Job Descriptions: - Handling guest...

**1.0 Job Summary** 1.1 The Executive Secretary shall be responsible for providing complete secretarial support to the General Manager and shall also perform / handle all other duties as required by the General Manager. 1.2 She maintains confidentiality in all matters of such nature and ensures smooth work flow in the Executive Offices. **2.0 Duties And...

Business Hotel - 'Be our Friend not Our Guest' Bachelor's or Equivalent

Job Qualifications: -Strong written and verbal communication skills -Good work attitude and customer service -Ability to learn on the job -Able to perform shift working, including working on weekends and public holidays -Be polite and attentive to guests’ needs Job Descriptions: -Handling guest check in and check out -Receiving and managing reservations...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded. Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other departments to arrange...

Supports change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions Manages banking reconciliations and monthly balance sheet statements Bolsters revenues by creating codes for accounting tasks, cost estimation and revenue generation Initiates comprehensive account...

**1.0 Job Summary** 1.1 Credit Executive reports to the Assistant Accounts Manager in the management of the company’s debt position and control of accounts receivable. Co-ordinates with all subordinates in the Credit and Accounts Receivable (AR) Department, handle and resolve any problems concerning credit control/AR and ensure that the credit policies...

**RESPONSIBILITIES**: 1. Quality Checking for Incoming & Outgoing Cargo: - Collect samples from incoming tanker / IBC. - Sample collection for special cargo that required pre-delivery test. - Compile data for external lab test. - Perform inspection (visual & weighing). - Collect samples & send to lab for quality testing. - Ensure adherence to Standard...

**Responsibilities**: - Security Guard in charge of the safety and security of people and property at the hotel - Welcome and assist the guests, as the host of the hotel - Rounding, clocking, updating log - Assist guests and team members to write and compile incident reports - Attend to security-related issues in the hotel - Reporting to Security...

Provide safe and reliable transportation service to Chief Executive Officer, Top Management team and guests. - Ensure timely journey to/from destinations. - Ensure vehicle is maintained in a perfect and clean condition. - Responsible for periodic maintenance of the vehicles. - Compliance with all applicable laws on road safety. - Perform ad hoc duties as...

**RESPONSIBILITIES**: 1. Quality Checking for Incoming & Outgoing Cargo: - Collect samples from incoming tanker / IBC. - Sample collection for special cargo that required pre-delivery test. - Compile data for external lab test. - Perform inspection (visual & weighing). - Collect samples & send to lab for quality testing. - Ensure adherence to Standard...

Agency Experience Executive - Bukit Mertajam 38901 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent **Job Summary** We are looking for a service expert responsible in enhancing service quality to agencies by growing agencies' satisfaction towards services provided by the Company; to drive the adoption...