Reservation Manager

**1.0 Job Summary** 1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office...

Location : Penang Mainland (Bukit Mertajam) **Job Highlights** - Young & Vibrant - Team Culture and Work Environment - High Speed Growth Company with great promotion opportunities - Generous in remuneration and bonus packages for high performers - Training and Career Development - Collaborative Environment - Perform check in, check out, room assignment,...

Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available...

**ShResponsibilities** - To manage reservation, attending guest enquiry, up sales potential promotions - Responding to enquiries through live chat or answering inbound call **Requirements**: - Diploma or Bachelor Degree from any discipline - Ability to read, speak and write in English, Bahasa Malaysia, Mandarin - Ability to communicate in...

Job Qualifications: -Strong written and verbal communication skills -Good work attitude and customer service -Ability to learn on the job -Able to perform shift working, including working on weekends and public holidays -Be polite and attentive to guests’ needs Job Descriptions: -Handling guest check in and check out -Receiving and managing reservations...

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**Full job description** **Position Summary** The Quality Control Technician will be responsible for the effective management of product quality control and quality processes to ensure product performance, cost management, effective reserve utilization, and customer satisfaction. The role requires a strong commitment to safety, technical understanding,...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

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To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

**1.0 Job Summary** Revenue & Yield Manager is responsible for both strategic and tactical initiatives related to revenue maximization. As a member of the Revenue Management Department, you will have the opportunity to set strategic direction, determine pricing, create promotions, and explore new distribution opportunities. You will own the implementation...

**1.0 Job Summary** 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. **2.0 Duties And Responsibilities** 2.1 To report for duty punctually wearing the proper uniform and name badges at...

**1.0 Job Summary** 1.1 Credit Executive reports to the Assistant Accounts Manager in the management of the company’s debt position and control of accounts receivable. Co-ordinates with all subordinates in the Credit and Accounts Receivable (AR) Department, handle and resolve any problems concerning credit control/AR and ensure that the credit policies...

**Duties and Responsibilities**: - Oversees and monitors the team’s sales plans/activities to achieve branch targets/goals related to unit sales, trade-in appraisals, deliveries, identifying prospective customers, over-aged reservations, incoming leads report and CSI. - Set sales goals, track progress, and lead the team to achieve and exceed those...

As a Front Desk - Fresh Graduate, you will be the first point of contact for our guests. Your primary responsibilities will include greeting guests, checking them in and out, managing reservations, and addressing any guest inquiries or issues. **Responsibilities**: - Greet and welcome guests with a warm and friendly demeanor. - Check guests in and out...

Vacancy for Hotel Receptionist Requirements for Hotel Receptionist: - Rotational Shift Work - Check In Check Out Guest - Monitoring & Managing Hotel Reservations - Monitoring Hotel Cleaniness - Good Communication Skills - Good Teamwork - Fast Learner **Benefits**: EPF SOCSO Annual Leave Friendly Team & Fun Environment Training Provided Increment after...

**Duties & Responsibilities**: - Ability to plan and develop corporate travel itineraries or programs. - Ensuring the compliances of relevant travel policies and procedures. - Able to maintain trustworthy relationships with company's business service providers. - Organising travel operations including reservations, transportation venue and payments...