Guest Service Agent

Management Representative. - To represent management in handling of room enquiries, compliments, complaints, etc. - Where all enquiries are handled immediately and to the satisfaction of the guest. - Where complaints are handled tactfully and resolved to the satisfaction of the guest. - Represents the Management in handling guest complaints/requests,...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

To report for duty punctually wearing the proper uniform and name badges at all time. - To serve food and beverage to guest according to standard set. - To handle guest enquiries in a courteous and efficient manner - To provided a courteous and professional service at all time. - To check constantly on guest satisfaction, to maintain a best possible guest...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Business Hotel - 'Be our Friend not Our Guest' Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

**Key Responsibilities** - Ensures that all Front Office employees deliver the Hotel's basic standard and provide exceptional guest service at all times. - To greet all guests in a service orientated manner. - Maintains positive guest and colleague interactions with good working relationships. - Assists in greeting and checking-in VIP and Long Stay guests. -...

**1.0 Job Summary** 1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling. **2.0 Duties And Responsibilities** 2.1 To report for duty punctually wearing the proper uniform and name badges at...

**Overview**: **Salary**: 8,500 MYR ~ 11,300 MYR**Industry**: Call CenterThe Quality Specialist evaluates individual staff performance by regular monitoring/coaching on a daily base driven by a daily/weekly and monthly target. ・ Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement ・ Maintain quality reports at...

: _**Also available for anyone looking to work a few days a week**_: **Job description** The F&B crew will report to the Floor Manager and forms part of the F&B team who collectively deliver exceptional guest experiences. We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding...

**1.0 Job Summary** 1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office...

**1.0 Job Summary** 1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations. 1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the...

**Position**: 1. Service Crew 1. Service Crew - To report for duty punctually wearing the proper uniform and name badges at all times. - Table setting of dining rooms and side stations. - Must be knowledgeable in Restaurant Equipment such as glassware, chinaware, flatware & linen. - Must be able to make coffee, keeping bread and rolls warm and condiments...

We are Japanese Yakiniku Restaurant in Damansara Heights & Bukit Bintang (PORK FREE). Looking for people with friendly charismatic and service oriented to join our service team. Salary RM2700 - RM3400 Job Requirement Fresh Graduate to Experience people are very welcome - Good verbal communication skills - Well groomed - Must be able to speak English &...

**Responsibilities**: - To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanour during interactions with customers, ensuring high-quality service and customer satisfaction. **Job Types**: Full-time, Fresh graduate Pay:...

We are eager to add a hardworking F&B Service Crew to join our vibrant team. **KEY RESPONSIBILITIES** - To provide excellent service and pleasant experience to customers. - Ensure the facilities are in good condition and ready for customers. - Ensure the outlet is clean all the time. **JOB DUTIES** - Providing courteous and efficient food and beverage...

**Job Title** Guest Relation Host **Job Description Summary** The Guest Relations Host is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace, and that they can thrive in a...

The Waiter/Waitress is responsible for providing excellent customer service to guests, taking and delivering food and beverage orders, making recommendations, and ensuring guest satisfaction throughout their dining experience. The role requires good communication skills, attention to detail, and the ability to work in a fast-paced environment. Key...

Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - Make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for authorization - Issue room keys and direct...

As an F&B Crew member, you will be an integral part of our team dedicated to delivering excellent customer service and ensuring an enjoyable dining experience for our guests. You will work in various areas of food and beverage service, including taking orders, serving food and beverages, and maintaining cleanliness in the dining area. **Key...