Team Leader

**Responsibilities**: **Operations Management**: - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure business...

**WhatsApp: Ms. Faiz - 019-5349846** Name: Age: Position/Job Title: **Job details**: **Salary**: RM 2,800 - RM 3,000 a month **Job Type/ Shift**: - Full-time - Day shift [Monday to Friday] **Criteria**: - Education Diploma and above - Experience in contact center at least 1 year - Passion to lead a team of 15 agents to meet targets - Fast learner and...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

**Responsibilities**: - **1. Operations Management**_ - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure...

**The job ad**: Project Team Lead IT **The company**: Workerz Direct Sdn. Bhd. **Expected Salary**:RM6,000 - 7,500 The Technology Department Manager plays a crucial role in driving technology innovation, ensuring security, and maintaining operational excellence within a fintech company. They serve as a bridge between technical expertise and strategic...

Job Description SummaryJob Description:We are the makers of possibleBD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...

As a Team Leader of a Luxury Retail Store, you will be leading several functions, such as:1. SALES Takes ownership and accountability for store and personal productivity. Assist in sales planning to achieve daily, weekly and monthly store targets. Assist to create a high energy, sales and service focused work environment.2. CUSTOMER SERVICE & CRM Ensure all...

**Responsibilities**: - Execute outbound calls to existing database promoting banking loan products - To deliver and educate perspective customer on the benefits of the product over the phone and providing high standards of service by following presentation guidelines in accordance to given product fact sheet and sales script - To ensure monthly sales...

**Requirements** - Have experience in a leadership capacity in a contact center. - Have experience in telesales/telemarketing or any sales position. - Excellent written and verbal communication skills in Bahasa Malaysia & English - Excellent leadership and interpersonal skills. - Good decision-making and problem-solving skills. **Responsibility** -...

Responsibilities: Execute outbound calls to existing database promoting banking loan products To deliver and educate perspective customer on the benefits of the product over the phone and providing high standards of service by following presentation guidelines in accordance to given product fact sheet and sales script To ensure monthly sales target are met...

Requirements Have experience in a leadership capacity in a contact center. Have experience in telesales/telemarketing or any sales position. Excellent written and verbal communication skills in Bahasa Malaysia & English Excellent leadership and interpersonal skills. Good decisionmaking and problemsolving skills.Responsibility Promoting and encouraging good...

_**Key Accountabilities**_ **Responsibilities** - Assist leadership team to manage overall operations of the contact centre. - Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc. - Ensure all relevant communications and data are updated and recorded. - Ensure action plans and deliverables are met within...

As a Team Leader of a Luxury Retail Store, you will be leading several functions, such as: **1. SALES** - Takes ownership and accountability for store and personal productivity. - Assist in sales planning to achieve daily, weekly and monthly store targets. - Assist to create a high energy, sales and service focused work environment. **2. CUSTOMER SERVICE &...

As one of the leading Business Process Outsourcing (BPO) services providers based in Kuala Lumpur, Malaysia, they offer a range of services to help the clients achieve their business goals. The management team brings decades of expertise in Shared Services, Finance, and Customer Service to support both back-end and front-end needs. This allows the clients...

**Manage a team of recovery officers especially in ensuring collections are up to par with targets set** - **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually** - **Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes.** -...

Manage a team of recovery officers especially in ensuring collections are up to par with targets set- Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually- Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes.- To handle inbound...

As one of the leading Business Process Outsourcing (BPO) services providers based in Kuala Lumpur, Malaysia, they offer a range of services to help the clients achieve their business goals.The management team brings decades of expertise in Shared Services, Finance, and Customer Service to support both back-end and front-end needs. This allows the clients to...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

Job Description Summary The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...