Key Account

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia AffiliateUp Full time

Responsibilities:

  • Management: Developing and implementing strategies to manage key accounts, identifying growth opportunities;
  • Team Leadership: Leading and motivating a team of key account managers to achieve retention targets and KPIs, providing guidance and coaching to team members as needed;
  • Retention Strategy Development: Collaborating with senior management to develop retention strategies and plans that align with the company's goals and objectives;
  • Performance Management: Setting and monitoring targets, tracking performance metrics, and providing feedback and coaching to key account managers to ensure they are performing at a high level;
  • Process Improvement: Analyzing Key Account processes and data to identify areas for improvement and implementing new processes and best practices to increase efficiency and effectiveness;
  • Market Knowledge: Staying uptodate with industry trends and changes, as well as understanding the competition, to inform strategies and tactics;
  • Reporting: Generating team reports to provide information on performance, customer feedback, and market trends;
  • Troubleshooting: Finding solutions to any problems that may arise with key accounts, ensuring a smooth communication between customers and the company to maintain trust and lifetime contribution;
  • Assisting team members with their onboarding and education processes;
  • Leading weekly, monthly, quarterly, and annual sales reviews to identify successes and areas of improvement for the team;
  • Continuous learning acquiring and developing industry knowledge, personal skills, on an ongoing basis.

Requirements:

  • 2+ year experience in a Sales, Partnership and/or Business;
  • Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients (retail and institutional);
  • Leadership Skills and holistic Business Development vision;
  • Experience in managing a team;
  • Proven track record of proactive Sales and Business Development competency;
  • Strong leadership skills, proven track record of managing the Key Account Team;
  • High level of integrity and dependability;
  • Ability to work in a highpressure and fastmoving global and multilanguage environment;
  • Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus;
  • Experience of achieving results on international markets.

Benefits:

  • Working for a dynamically growing company;
  • Challenging but exciting tasks with our own product;
  • Trainee period is provided;
  • Competitive salary;
  • Experience in an international company.

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

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