Customer Support

Job Summary:Customer Support plays a vital role in ensuring customer satisfaction and retention. It involves addressing customer inquiries, resolving issues, providing assistance, and offering guidance throughout the customer journey.Responsibilities: Managing feedback, complaints, and liaise with backend support to resolve merchants' issues. Monitor and...

**Job Summary**: Customer Support plays a vital role in ensuring customer satisfaction and retention. It involves addressing customer inquiries, resolving issues, providing assistance, and offering guidance throughout the customer journey. **Responsibilities**: - Managing feedback, complaints, and liaise with backend support to resolve merchants' issues. -...

**Job Summary**: Customer Support plays a vital role in ensuring customer satisfaction and retention. It involves addressing customer inquiries, resolving issues, providing assistance, and offering guidance throughout the customer journey. **Responsibilities**: - Managing feedback, complaints, and liaise with backend support to resolve merchants' issues. -...

Salary:RM Lead and create an inspiring team environment with an open communication culture to set clear teamgoals and contribute to the growth of the sales support. Monitor team performance, report on metrics, and propose improvements. To provide oversight to the department work processes whilst coaching, training, and mentoring whereapplicable. To actively...

Role & Responsibilities: Ability to keep Customer at the forefront of all requests and advocate for the Customer's needs at all times. Advocate for Customer Success Own and track tickets within SLAs Familiarity with multichannel service delivery and communications to handle service requests Supports internal clients with system admin tasks and product...

Perform the full range of business, administration support, and general operation duties for Global Business & Underwriting, Business Development team. - Perform full range of business and administration support and advice for new and renewal policy. - Support the sales process of a whole range of the Companies’ products. - Handle phone inquiries in a...

Job Title: Sales Support Specialist (Mandarin Speaker) **Job Description**: Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community. We are looking for a Sales Support Specialist (Mandarin Speaker) to join our team. Today. We are Concentrix. We are...

**Salary**: RM5000-6000 - Lead and create an inspiring team environment with an open communication culture to set clear team goals and contribute to the growth of the sales support. - Monitor team performance, report on metrics, and propose improvements. - To provide oversight to the department work processes whilst coaching, training, and mentoring...

Role & Responsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. Advocate for Customer Success - Own and track tickets within SLAs - Familiarity with multichannel service delivery and communications to handle service requests - Supports internal clients with system admin tasks and...

Role & Responsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. Advocate for Customer Success - Own and track tickets within SLAs - Familiarity with multichannel service delivery and communications to handle service requests - Supports internal clients with system admin tasks and...

**Full time & permanent job**: - **Must Possess own transport**: - **Open to any race - Local Malaysians only** - **Perform full range of business, administration support and general operation duties for Global Business & Underwriting, Business Development team**: - **Perform full range of business and administration support and advice for new and renewal...

ROLE AND RESPONSIBILITIES: - Maintain organized filing systems and documentation within NAV systems and office filing cabinets for efficient retrieval and reference. - Provide comprehensive administrative support, including data entry, scheduling, and office management tasks to ensure smooth operations. - Assist in planning and executing ad-hoc marketing...

**About Jaya Grocer** Jaya Grocer is an affiliate of Grab, Southeast Asia’s leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products...

Job Title: Specialist, Sales Support (Immediate Hiring) **Job Description**: The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams. **You Will** - Prepare...

ROLE AND RESPONSIBILITIES: Maintain organized filing systems and documentation within NAV systems and office filing cabinets for efficient retrieval and reference. Provide comprehensive administrative support, including data entry, scheduling, and office management tasks to ensure smooth operations. Assist in planning and executing adhoc marketing activities...

To achieve an enjoyable, convenient and successful fitness and customer experience that leads to increased fitness performance is at its best.You will be responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved by the HODs.To ensure the smooth operation of the activities and maintenance of...

To achieve an enjoyable, convenient and successful fitness and customer experience that leads to increased fitness performance is at its best.You will be responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved by the HODs.To ensure the smooth operation of the activities and maintenance of...

About Jaya GrocerJaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and...

**WE ARE EXPANDING!** **WE ARE ON THE HUNT FOR MANAGEMENT TRAINEES.** **INITIA GROUP**, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going...

WE ARE EXPANDINGWE ARE ON THE HUNT FOR MANAGEMENT TRAINEES.INITIA GROUP, is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and now in Art, Retail and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need...