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Sales Manager

3 months ago

George Town, Penang, Malaysia Lifework HR Services Sdn Bhd Full time

Job Purpose:


To support planning, marketing and sales activities, so as to maintain and develop sales of Yamato Transport Malaysia range of services to Malaysia major/key accounts, in accordance with agreed business plans.


Required Skills:

  • Ability to work independently with minimum supervision, and work well with other members of the Sales Team and companywide employees.
  • Strong communication and presentation skills and able to present to large and small audiences effectively.
  • Fluent in spoken and written English and Bahasa Malaysia and MANDARIN
  • Resourceful, creative and able to collect information from a variety of internal and external sources in order to make decisions and solve problems.
  • Consistently maintain a positive, diligent, openminded and professional attitude at all times internally and externally.
  • Ability to prioritize and effectively manage time.

Duties & Responsibilities:

  • Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).
  • Work out volume projection and long/short term action plan to achieve target.
  • Monitor market trends and identify new business development opportunities to support revenue growth.
  • To devise Sales & Marketing Strategies. Plan business strategies to meet the customers' business objectives.
  • Monitor market conditions for internal product development.
  • Plan and manage logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
  • Deliver solutions to logistics challenges while maintaining high levels of quality and service within budgetary requirements
  • Negotiate rates and contracts with transportation and logistics providers
  • Provide client and target information, maintenance of Customer Relationship Management System (CRM).
  • Collaborate closely with internal sales resources/experts: IV Account Managers, Tradelane Manager, and product teams to maximize closing ratio.
  • Assure successful client integration: implementation collaboration with operation teams.
  • Ensure proper knowledge of company's products at all the time by attending and completing all trainings offered and available.
  • Identify and promote Yamato Freight Management and Logistics services with targeted customers to ensure positive end result of successful specifications.
  • Prospect for new accounts and seek opportunities to increase saturation of existing ones and increase market share.
  • Be knowledgeable on all service portfolio (Airfreight, Ocean freight, local and cross boarder trucking, 3rd party logistics, project cargo and customs brokerage) for effective/correct specifications.
  • Keep up to date with global forwarding and logistics market and competitors' trends.
  • Monitor and track projects with the use of company value added services.
  • Maintain relations with clients by providing support, information and quality service at all times.
  • Communicate regularly with Sales Team to ensure pullthrough of specified services/proposals.

Job Specifications:

  • Functional experience in logistic relevant industry.
  • At least 5 years working experiences in Forwarding (Air, Sea, Warehouse, Cross Border Trucking, Domestics Trucking etc.)
  • High competency with MS Office (Word, Excel & PowerPoint).
  • Good understanding of company's service offering and pricing policy.
  • Understanding of company's strategy, products and solutions.
  • Local and international market knowledge (customers, competitors, suppliers).
  • Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints.
  • Customer and salesoriented with strong interpersonal, presentation, communication, writing skills and has the ability to work collaboratively with both internal and external stakeholders.
  • Ability to interpret and use internal or external data provided to speak to customer needs and communicate business insights. You are the customer's source of industry knowledge.
  • Lead bid opportunities

Qualifications:
Degree in Business or Marketing or a related discipline

Experience:

Minimum 5 years' relevant work experience

Salary:
Up to RM15,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Georgetown: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

Sales Marketing: 5 years (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)