Crm architect

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ambition Full time

Job description Attractive remuneration Multi-dimensional culture Multinational company Key responsibilities: Managing Production Support issues and related activities within agreed-upon service level agreements (SLAs)Comprehend the needs of business stakeholders and collaborate closely with vendors to identify the most appropriate solutions Study existing Salesforce CRM system used and produce a recommendation roadmap for the Salesforce solutions.

Conduct an analysis of the current usage of the Salesforce CRM system and create a strategic roadmap with recommendations for enhancing Salesforce solutions Key Requirements:
Having at least 5 years of experience in a key role for delivering Salesforce projects Having the Salesforce Designer and Salesforce Architecture certifications is advantageous Having a comprehensive grasp of Customer Relationship Management (CRM) systems
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