Contact Center Architect

**Duties/Responsibilities**: - Managing large amounts of inbound and outbound calls in a timely manner. - Management and resolve customer complaints. - Identify and escalate issues to supervisors. - Provide product and service information to customers. - Research, identify, and resolve customer complaints using applicable system - Route calls to appropriate...

Designer Architect/Draughtsman/Draughtswoman (Draftsman/Draftswoman) required by an architectural firm in Kuala Lumpur. **Minimum 3 years of BUILDING ARCHITECTURE experience**. Important to be able to work **INDEPENDENTLY**. Contact: 012-3209163 (Ms. Chan) **Job Types**: Full-time, Permanent **Salary**: From RM2,000.00 per month Schedule: - Monday to...

Designer Architect/Draughtsman/Draughtswoman (Draftsman/Draftswoman) required by an architectural firm in Kuala Lumpur. **Minimum 2 years of BUILDING ARCHITECTURE experience**. Important to be able to work **INDEPENDENTLY**. Contact: 012-3209163 (Ms. Chan) **Job Types**: Full-time, Permanent **Salary**: From RM2,000.00 per month Schedule: - Monday to...

Designer Architect/Draughtsman/Draughtswoman (Draftsman/Draftswoman) required by an architectural firm in Kuala Lumpur. Minimum 2 years of **BUILDING ARCHITECTURE** experience. Important to be able to work **INDEPENDENTLY**. Contact: 012-3209163 (Ms. Chan) **Job Types**: Full-time, Permanent **Salary**: From RM2,000.00 per month Schedule: - Monday to...

**Key Responsibilities**: - **Customer Support**: Answer inquiries about accounts and banking procedures. - **Issue Resolution**: Resolve complaints and account issues. - **Account Management**: Assist with account maintenance and opening new accounts. - **Technical Support**: Help customers with online banking. - **Documentation**: Keep accurate records of...

Operation Specialist - Contact Center **Company**: MMC Corporate **Description**: Completes assigned tasks to contribute to the creation of customer service strategies; helps to document client needs Monitors, documents, and performs basic research for client requests, follows direction to help perform needs analysis, and performs simple usage tracking...

We are looking for a skilled call center manager who can lead our representatives to better performance and improve service quality. The call center manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data,...

**Company Overview**: Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. - Provide exceptional customer service via inbound calls. - Deliver polite, professional, and accurate responses. - Manage customer expectations and resolve issues promptly. - Collaborate with departments to...

**Hiring of Banking Customer Contact Executive in a well organized and excellent working environment contact center.** - **Fresh Diploma / Degree are welcome to APPLY**: - **Permanent Position with Training**: - **30 Days Annual leave per year** - To perform relative incoming /outgoing calls related to company products and services. - Provide excellent...

**Responsibilities**: - Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility - Ensure communication with customers and clients with clear and relevant information - Manage customers or client’s feedback and complaints in a professional manner - Perform post-case administration for future...

Position: Contact Center Manager (Video Hosting Service) Language: English **Needed Specialization: Minimum 3 years as a Senior Operations Manager or 5 years as an Operations Manager** Target Onboarding Date: ASAP Salary Range: RM 13,000 - RM 18,000 Location: Penang/Kuala Lumpur Type: Full-time Shift: Regular Shift **Responsibilities**: -...

**CONTACT CENTER BANKING INDUSTRY** **FRESH GRAD!!!** **Degree / Diploma with no experience** - **100% BAHASA MELAYU**: - **LOW KPI**: - **RELAX AND UNSTRESS ENVIRONMENT**: - **GET EXPOSURE IN BANKING ENVIRONMENT & PRODUCTS** **LOCATION: Easy access by public transport (LRT, MRT, KTM, BUSSES)** **Salary**: RM2,000.00 - RM2,400.00 per...

**Job Summary**: You will be responsible for working with Artificial Intelligence (AI) systems. As a trainer, your role is to ensure the AI can effectively think, interact, and provide meaningful support to customers when they refer to the contact center. This position requires skills in data science, computer systems, and data annotation. Experience as an...

Age must be 28 years to 60 years old. - Min. SPM. - Good communication skill in Bahasa /English or Chinese. - Fresh graduate, housewife and retires are encourage to apply. - Able to work as a team. - Training will be provided. - indoor and fun working in environment. - immediate start. Interested please contact me 011-37855358 to fix an appointment for...

Working Hour Regular Hours Monday - Friday Business Area Digital Technology Location Malaysia - Kuala Lumpur Description **Primary Objective**: Center of Excellence (COE) for Engineering Design under Digital Technology & Engineering, Group Digital Transformation consists of architecture professionals: - Solution Architects in charge of...

IDP Education Limited is an ASX listed company that is 50% owned by 38 Australian universities and based in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training. IDP Education is also a proud co-owner of IELTS (International English...

Imagine a future where you take up the challenge of designing and architecting our identity access management (IAM) solutions Join us in this role where you’ll be helping the business succeed and staying secure by translating business needs, security, and regulatory requirements into architecting our IAM product. As part of the IAM Product Line, you’ll...

Executive, Contact Centre Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

Req ID: 6283- Job Description: - To ensure that Contact Centre system (telephony, back-end system, and other related systems) is properly managed and maintained in order to achieve high productivity, efficiency and effectiveness of Contact Centre as the key contact point for the bank’s customers. To ensure that the Business Continuity Plan (BCP) is...

About the role We are looking for an exceptional Business Development Executive who is full of ideas and A knack for building and nurturing strategic partnership within the Architecture Industry. We're looking for: '¢ Someone who can work proactively in managing all of the company's social media accounts strategically. '¢ Partake in the development process...