Bank Contact Center

2 weeks ago


Kuala Lumpur, Malaysia Matchlink Sdn Bhd Full time

**Key Responsibilities**:

- **Customer Support**: Answer inquiries about accounts and banking procedures.
- **Issue Resolution**: Resolve complaints and account issues.
- **Account Management**: Assist with account maintenance and opening new accounts.
- **Technical Support**: Help customers with online banking.
- **Documentation**: Keep accurate records of interactions.
- **Compliance**: Adhere to bank policies and regulations.

**Qualifications**:

- **Education**: SPM/Diploma/Degree
- **Experience**: Customer service experience
- **Skills**: Excellent communication, problem-solving, multitasking, and computer proficiency.

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,300.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- contact center: 1 year (preferred)

**Language**:

- English (preferred)



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