HR Solution Consultant
1 month ago
People Quest is a dynamic and growing company that specializes in providing cutting-edge software solutions to our clients. We are seeking an enthusiastic and detail-oriented HR Application Consultant to join our team. If you thrive in a fast-paced environment and enjoy solving complex HR challenges, this role is perfect for you
Key ResponsibilitiesAs a HR Application Consultant , you will play a crucial role in ensuring the smooth operation of our software applications and providing exceptional support to our clients. Your responsibilities will include:
Time Management:
- Prepare daily timesheets and maintain accurate records of work hours.
- Create weekly work plans to optimize productivity.
Ticket Management:
- Handle customer tickets via various channels (calls, chats, and tickets on Freshwork ticketing platform).
- Resolve issues promptly and efficiently.
- Adhere to support ticket Standard Operating Procedures (SOPs).
Documentation:
- Write clear and concise summaries for each resolved ticket.
- To collaborate with team members via Microsoft Teams for seamless communication.
- Maintain accurate records of all interactions.
Knowledge Sharing:
- Prepare solution articles to assist clients in troubleshooting common issues.
- Create training materials for clients and conduct training sessions.
Quality Assurance:
- Perform internal testing on updated applications.
- Collaborate with the tech team to identify and resolve any bugs or issues.
- Bonus - We offer attractive bonus pay-outs to all our performing employees.
- Allowances - Ticket Incentive, performance allowance, and Retention Allowance. Employees from out of state are provided with rental allowance.
- Work Hours - Monday to Friday from 9am to 6pm (inclusive of 1 hour lunch break).
- Work Location - Near public transport, 5 mins walk from LRT station at Bandar Kinrara.
- Possess a Diploma or Degree in any discipline. Fresh graduates are encourage to apply.
- Good communication skills and able to speak, write in English fairly well.
- Have a positive mindset and willing to learn.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Exciting projects and opportunities for growth.
- Supportive and collaborative work environment.
- Competitive compensation package.
- Continuous learning and skill development.
If you're passionate about technology, client satisfaction, and making a difference, we'd love to hear from you Apply now and be part of our dynamic team.
Work Schedule:This job has the following work schedule:
5 days / week Monday - Friday 9am - 6pm Benefits & Perks
This job has the following benefits:
Company equipment Paid sick leave Parental leave Joining Bonus Training & professional development This job is located in Puchong, Selangor, Malaysia. Are you interested in this position? If so, apply now and get a response from us fast
Don't miss out an opportunity to advance your career to the next level.
-
HR Solution Consultant
1 month ago
Malaysia People Quest Sdn Bhd Full timePeople Quest is a dynamic and growing company that specializes in providing cutting-edge software solutions to our clients. We are seeking an enthusiastic and detail-oriented HR Application Consultant to join our team. If you thrive in a fast-paced environment and enjoy solving complex HR challenges, this role is perfect for you! Key Responsibilities As...
-
HR Intern
2 months ago
Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time**Key Responsibilities**: - Support Consultants in HR projects, recruitment and on-boarding process. - Data key-in and consolidation of HR related reports. - Perform general administration and adhoc duties to support the Consultants. **Job Requirements**: - At least Diploma in any business field. - Excellent written and verbal communication in English and...
-
Technical Solution Consultant
2 months ago
Malaysia Clarivate Analytic Full timeWe are seeking a Technical Solution Consultant to join our global Pre-Sales team supporting the APAC and ANZ regions. Reporting to the Director of Solution Consulting, this role is pivotal in delivering presentations and product demonstrations for our Library Software products. By closely collaborating with Management, Product, Marketing, and Sales teams,...
-
Technical Solution Consultant
3 weeks ago
Malaysia Clarivate Analytic Full timeWe are seeking a Technical Solution Consultant to join our global Pre-Sales team supporting the APAC and ANZ regions. Reporting to the Director of Solution Consulting, this role is pivotal in delivering presentations and product demonstrations for our Library Software products. By closely collaborating with Management, Product, Marketing, and Sales teams,...
-
HR Intern
1 week ago
Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full timeKey Responsibilities: Support Consultants in HR projects, recruitment and onboarding process. Data keyin and consolidation of HR related reports. Perform general administration and adhoc duties to support the Consultants.Job Requirements: At least Diploma in any business field. Excellent written and verbal communication in English and BM. Good attitude,...
-
Solution Consultant
4 weeks ago
Malaysia Verint Systems Inc. Full time**Overview of Job Function Verint is looking for a Solution Consultant who will provide pre-sales expertise in the domain of deal/sales operations. The Solution Sales Cloud Specialist is responsible for supporting cloud-related opportunities as assigned and for creation of cloud-related content to be used by account teams. The role is focused on helping to...
-
Solution Consultant
1 day ago
Malaysia Verint Systems Inc. Full time**Overview of Job Function Verint is looking for a Solution Consultant who will provide pre-sales expertise in the domain of deal/sales operations. The Solution Sales Cloud Specialist is responsible for supporting cloud-related opportunities as assigned and for creation of cloud-related content to be used by account teams. The role is focused on helping to...
-
Solution Consultant
1 week ago
Malaysia Verint Systems Inc. Full time**Overview of Job FunctionVerint is looking for a Solution Consultant who will provide pre-sales expertise in the domain of deal/sales operations. The Solution Sales Cloud Specialist is responsible for supporting cloud-related opportunities as assigned and for creation of cloud-related content to be used by account teams. The role is focused on helping to...
-
People Solutions Advisor
1 week ago
Malaysia Fonterra Full timeGeneral Information: Date Published 07Feb2024 Advertising Ends 21Feb2024 Country Malaysia Location Malaysia Role Type HR Work Type Permanent ID# 7553Position Description:Proven experience in HR operations or as a HR Generalist:- Previous Malaysia Payroll & Reward knowledge & experience: Strong advisory, consultancy, and problem-solving skillsAbout...
-
People Solutions Advisor
4 weeks ago
Malaysia Fonterra Full time**General Information**: - Date Published- 07-Feb-2024- Advertising Ends- 21-Feb-2024- Country- Malaysia- Location- Malaysia- Role Type- HR- Work Type- Permanent- ID#- 7553**Position Description**: - **Proven experience in HR operations or as a HR Generalist**: - ** Previous Malaysia Payroll & Reward knowledge & experience**: - ** Strong advisory,...
-
People Solutions Advisor
2 days ago
Malaysia Fonterra Full time**General Information**: - Date Published- 07-Feb-2024- Advertising Ends- 21-Feb-2024- Country- Malaysia- Location- Malaysia- Role Type- HR- Work Type- Permanent- ID#- 7553**Position Description**: - **Proven experience in HR operations or as a HR Generalist**: - ** Previous Malaysia Payroll & Reward knowledge & experience**: - ** Strong advisory,...
-
Microsoft Solution Assessment Consultant
4 weeks ago
Malaysia Inviso Corporation Full timeMicrosoft Solution Assessment Consultant (Security) Microsoft Solution Assessment Consultant (Security) The Team Inviso's Microsoft Solution Assessment Consultant role delivers a fully Managed Service to Microsoft Asia Solution Assessment Team and business groups integration. The Solution Assessment Desk engages Microsoft across segment customers to...
-
Microsoft Solution Assessment Consultant
1 week ago
Malaysia Inviso Corporation Full timeMicrosoft Solution Assessment Consultant (Security) Microsoft Solution Assessment Consultant (Security) The Team Inviso's Microsoft Solution Assessment Consultant role delivers a fully Managed Service to Microsoft Asia Solution Assessment Team and business groups integration. The Solution Assessment Desk engages Microsoft across segment customers to...
-
Microsoft Solution Assessment Consultant
3 weeks ago
Malaysia Inviso Corporation Full timeMicrosoft Solution Assessment Consultant (Security) Microsoft Solution Assessment Consultant (Security) The Team Inviso's Microsoft Solution Assessment Consultant role delivers a fully Managed Service to Microsoft Asia Solution Assessment Team and business groups integration. The Solution Assessment Desk engages Microsoft across segment customers to...
-
Malaysia Edwards Lifesciences Full timeMake a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you’ll deliver...
-
Malaysia Edwards Lifesciences Full timeMake a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you’ll deliver...
-
Malaysia Edwards Lifesciences Full timeMake a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you'll deliver...
-
Malaysia Edwards Lifesciences Full timeMake a meaningful difference to patients around the world. Our talented people are central to the future of Edwards Lifesciences, which is why our Human Resources teams help design, guide, and deliver inspiring experiences for our people. With a fundamental understanding of how to build a supportive community and organizational capability, you'll deliver...
-
HR Executive
1 month ago
Malaysia Recruit Express Full timeConsulting & Generalist HR (Human Resources & Recruitment) To assist in full-spectrum of HR functions including talent management, compensation and benefits, recruitment and selection, performance management, employee grievances and learning & development. Administer the training and development program including course registration, training grant...
-
HR Executive
1 week ago
Malaysia Recruit Express Full timeConsulting & Generalist HR (Human Resources & Recruitment) To assist in full-spectrum of HR functions including talent management, compensation and benefits, recruitment and selection, performance management, employee grievances and learning & development. Administer the training and development program including course registration, training grant...
