Sales Capability Lead

1 month ago

Kuala Lumpur, Kuala Lumpur, Malaysia Reckitt Full time
We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

The Sales Capability Lead is a strategic role designed to elevate the competencies and effectiveness of Reckitt's sales team across our three key business units: Health, Hygiene, and Nutrition. This role is pivotal in harmonizing our sales strategies while tailoring capability development to the unique demands of each unit. The successful candidate will lead the transformation of our sales training and development, incorporating digital innovation and analytics to drive performance and achieve excellence.

Your responsibilities
  • Sales Competency Framework Deployment: Champion the Global Sales Academy agenda and deploy the Global Sales Competency framework to identify core competencies and skills required across different levels of the sales organization. Ensure this framework supports Reckitt's strategic objectives and is adaptable to the evolving market landscape.
  • Innovative Training Solutions: Design and implement innovative training solutions that utilize a blend of traditional and digital learning methods. These should cater to diverse learning preferences and be scalable across geographies.
  • Digital Leadership: Spearhead digital transformation in sales capability building, incorporating e-learning platforms, mobile learning apps, and virtual reality simulations to enhance engagement and retention.
  • Advanced Analytics Implementation: Utilize advanced analytics and data visualization tools to assess training effectiveness, identify patterns and insights in sales performance, and tailor development programs to individual and team needs.
  • Cross-Functional Collaboration: Establish strong collaborative relationships with Marketing, HR, IT, and Product Development teams to ensure that sales training programs are fully integrated with company-wide strategies and initiatives.
  • Culture of Coaching: Develop a culture of continuous improvement and learning through regular coaching sessions, feedback mechanisms, and performance discussions. Encourage sales leaders to become coaching champions within their teams.
  • Global Best Practices: Regularly benchmark Reckitt's sales capability programs against global best practices within and outside the FMCG sector. Introduce innovative practices to keep the sales team at the forefront of the industry.
The experience we're looking for
  • A Bachelor's or Master's degree in Business Administration, Sales, Marketing, or a related discipline.
  • A minimum of 10 years of experience in sales, sales training, or capability development, with a proven track record in an FMCG or related industry.
  • Demonstrated expertise in digital learning technologies and analytics tools.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously.
  • Exceptional communication and interpersonal skills, with fluency in English and Malay.
  • Leadership qualities that inspire and motivate teams to achieve their best.
  • Strategic mindset, with the ability to translate business objectives into effective sales training strategies.
The skills for success

Trade Marketing, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, financial acumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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