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Client Servicing Executive

3 months ago

Jalan Manis Kuala Lumpur Kuala Lumpur Malaysia One Search Pro Marketing Sdn Bhd Full time
Manage client accounts by maintaining close productive relationships with existing clients to ensure continuing contracts.
Manage relationships with all relevant stakeholders.
Foster strong and long-term client relationships.
Coordinating with internal teams to meet project milestones, to execute and fulfill clients job requests and requirements.
Responsible for taking enquiry details from clients accurately and maintaining accurate information.
Develop and maintain understanding of company products and services.
Developing budgets and timelines for clients.

Implement digital strategies by taking into consideration the specific requirements of the clientsOversee Social Media, working together with an internal team to produce contents, proofreading content before posting, plan and approve all social media related material.

Prepare Contact Reports and Work-in-Progress sheets for all meetings.
Manage and prepare creative briefs.

Priority Job Character Requirements:

Outgoing and Smart looking peopleGood listener/ talkerEager to learn about all sort of businesses and keep exploring new knowledgeWork under pressure and able to meet timelineRequirements:Candidates must possess at least a Bachelor's degree in marketing-related courses.

Good command of English & Mandarin in both written and verbal.
Should be highly self-motivated and self-driven, energetic, aggressive, innovative and have a positive and great working attitude.
Exerts attention to detail, as clients may have the same problems; reports the problems as necessary.
Manages conflict effectively through persuasion and negotiations.
Adapts to changing circumstances, embraces change, is open to new ideas and deals effectively with ambiguity.

Be sensitive to the current market trends by observing regularly and performing competitor analysis in a bid to stay ahead.

Answer client queries promptly and efficiently.
Keep abreast with new trends in digital technology.
Fresh graduates are encouraged to apply.

Chance to explore different knowledge of digital marketing from a professional & experienced teamCompetitive Salary and RemunerationQuarterly KPI bonusEPF & Socso + all range of basic allowance & claimsFun & dynamic working environmentFriendly colleagueWork-life balance (Current Friday WFH)Near Public Transport (MRT)