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Marine Surveyor Operations APAC

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF

Objectives of the Position

  • Administration and the operationalization of BASF's Survey Services in Asia Pacific Region which includes of periodical KPI measurements and reviews and driving the optimization of survey services for BASF and related BASF entities (where applicable).
  • Steering, reviewing, harmonizing and supervising surveyors' activities which include bulk vessel loading surveys, bulk vessel discharging surveys, transhipment point surveys, bulk terminal and peripherals surveys and any other survey requirements defined to be in scope of a surveyor.
  • Assisting Operating Division's Supply Chain and Product Quality unit / Quality Management team in the implementation of new test parameters for products shipped under bulk parcel.
  • Support Business Units by collaborating with them on harmonizing the requirements of surveyor services for core matters to be able to determine surveyor service scope details for procurement to procure.

Main Tasks

  • Developing and managing KPI's for Surveyors and managing the performance of the surveyors.
  • Where possible, initiate standardization of cargo analysis practices for Asia-Pacific region.
  • Supporting matters pertaining to cargo/product gain & loss for product storage and product shipping.
  • Work closely with all relevant stakeholders covering shipowners, brokers, shippers, receivers, terminals, related BASF entities in ensuring seamless delivery of survey services and where necessary lend support to any event of issue resolution where required.
  • Ensure adherence and compliance by surveyor to all Distribution Safety Codes of bulk cargoes
  • Support with the compilation, monitoring and evaluation of surveyor services including information and statistics and other related matters to enable continuous improvements in efficiency and effectiveness of the service.
  • Managing cargo and product gain & loss for product storage and product shipping.
  • Leading the investigation of product quality incidents and conduct root cause analysis to prevent repeated incidents.
  • Developing surveyor performance dashboard to be presented to the Operating Divisions to showcase the performance of the surveyors.
  • Support Global Bulk Parcel Operations shipping team in ship preparedness (Wall Wash Test Preparation, surveyor support and other requirements).
  • Working with procurement team in assisting them in providing more accurate contractual contents for service description and service catalogue.

Minimum Education and Qualification Required for the Position

  • A degree/professional qualification (e.g. ICS/CILT – Chartered Institute of Logistics & Transport), Business Studies or Business Adminstration degree in business management, supply chain management or equivalent.
  • Minimum of 3 years working experience in operations working on or with interaction with cargo surveyors.
  • Someone who have experience in parcel tank operations and tank terminal operations will be added advantage
  • Possesses excellent communication skills (written and spoken), analytically inclined and able to work with minimum supervision, proactive, result-oriented and a good team player
  • Experience in Supply Chain processes as well as ability to report and work with remote managers and teams.

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has about 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at