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CRM Executive

2 months ago

Malaysia BRDB Developments Full time

角色與責任:

  1. 在沒有同事的情況下,值班人員將需要介入以保持操作正常進行。

項目: BRDB 集團所有物業

  1. 準備 VP 文件,即庫存清單和物品。
  2. 與銷售管理員、客戶、銷售團隊和專案團隊協調副總裁流程。
  3. 執行副總裁。
  4. 處理客戶投訴,在時限內提供適當的解決方案和替代方案。
  5. 協助客戶了解單位狀況並回答有關預訂的問題。
  6. 管理缺陷提交。
  7. 為團隊內的同事提供支援和協助以進行製作。
  8. 準備每月缺陷報告。
  9. 參加每月進度會議。
  10. 為我們的服務提供者準備每月發票。
  11. 為清潔工準備任務並每天監控未售出的單位。
  12. 與承包商就缺陷整改工作進行日常討論。
  13. 向買方發送完成通知。
  14. 透過填充系統維護買方缺陷和其他通訊詳細資訊。
  15. 處理內部和外部各方的電子郵件查詢。
  16. 對已售出和未售出的單位進行缺陷檢查。
  17. 提交未售出單位和/或等待 VP 單位的帳單(TNB、Syabas、WI K、服務費、退出租金和評估)到帳戶以準備付款。
  18. 在需要時為服務提供者準備報價和比較。
  19. 查看會所事宜,例如泳池清潔、安全系統、害蟲防治和景觀美化。
  20. 必要時與管理辦公室協調。
  21. 代表 BRDB 作為代表出席年度股東大會和法庭案件。
  22. CRM 經理/管理階層不時指派的任何其他職責/工作。

Tamansari 俱樂部/酒廊

  1. 監控泳池清潔、害蟲防治、景觀美化和安全系統。
  2. 確保業主遵守會所規則和規定(即在健身房和泳池時穿著得體)。
  3. 監控清潔工和保安人員。
  4. 監控廢棄物收集狀況。
  5. 確保所有健身器材處於良好狀態。
  6. 編制來自服務提供者的每月發票並發送至審批。
  7. 確保所有周邊區域清潔,所有公用設施狀況良好。

Interested candidates please submit your application through Jobstore.

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