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SAP Business Systems Analyst, APAC

2 months ago

George Town, Penang, Malaysia Boston Scientific Full time

Business Systems Analyst, APAC

Join Boston Scientific, a leader in medical science for over 40 years, as a Business Systems Analyst, APAC. In this role, you will have the opportunity to harness your skills and experience to drive business growth and improvement.

About the Role

  • As a Business Systems Analyst, APAC, you will be responsible for analyzing, designing, and implementing business systems solutions and processes to meet business needs.
  • You will work closely with business stakeholders, IT teams, and external vendors to ensure successful system implementations and upgrades.
  • Lead multiple project activities simultaneously, working with internal and external cross-functional groups.

Key Responsibilities

  • System Analysis and Design:
    • Gather and understand business requirements from business or process owners.
    • Conduct feasibility studies and solution prototyping with relevant IT partners.
    • Define, design, and re-engineer business systems solutions and processes.
    • Review and ensure IT design and solution prototypes meet business needs with user/customer experience in mind.
  • End to End Solution Implementation:
    • Lead and deliver end-to-end system solutions implementation, including design and build review, conducting testing and user training, cutover, and go-live support.
    • Work closely with the IT development team (internal and external) to ensure a timely solution according to the specifications and implementation of business needs.
    • Assure the quality of system solutions implementation by developing and executing test plans and cases.
    • Create and provide quality training material for user assistance and system usage.
    • Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
    • Guide the implementation of enterprise and system-level architectures and systems by creating and communicating well-written documentation and presentations.
  • Business Process Improvement:
    • Identify opportunities for business process improvements and recommend system solutions to enhance efficiency and effectiveness.
    • Drive harmonization across systems and processes.
  • Business Continuity Support:
    • Troubleshoot and fix SAP issues, handle work requests, and provide consultation.
    • Collaborate with the SAP global team to resolve major issues and site outages.
    • Manage SAP access, including new SAP user/license setup (new hires, role changes), and SAP training governance.
    • Provide audit support, including reports, transactions, queries, and segregation of duties.
    • Support year-end activities, including analysis and clean-up activities.
    • Create and maintain detailed documentation of system configurations, processes, and procedures.

Requirements

  • Bachelor's Degree in Information Technology, Computer Science, or a related field.
  • 5 to 8 years of working experience as an SAP Business System Analyst or in a similar role.
  • Proficiency in SAP modules such as SAP LE/WM, SD, MM, Plant Maintenance, FI/CO, etc., with a strong understanding of SAP configuration and customization.
  • Experience in managing SAP implementation projects and working in a team-oriented, collaborative environment.
  • Excellent analytical and problem-solving skills with the ability to understand complex business processes and translate them into system solutions.
  • Strong verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders.
  • Knowledge and experience in SAP (S4HANA) will be advantageous.
  • Project management experience with formal accreditation is a plus.
  • Ability to navigate a cross-matrixed and diverse environment.
  • Enjoy being part of a highly diversified workforce and working across different time zones.

About Boston Scientific

Boston Scientific is a global leader in medical science, committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.