Customer service support, medical division

4 weeks ago


Klang, Selangor, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

Open Position:
Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company

Key responsibilities include:
Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions that involve adverse events and/or product quality complaints and manage them in compliance with the applicable procedures. Record all interactions accurately in the necessary database. Ensure documentation is complete concise, and adheres to Good Documentation Practices.

Work together with colleagues to exchange effective methods and practices that meet the needs of customers, and provide feedback to consistently improve daily processes.

Collaborate in inquiries, surveillance, and inspections. Good proficiency in written English and proficient verbal communication skills in a professional context in English. If you are interested, please send your CV to for a confidential discussion. Visit today. Please take note that only shortlisted candidates will be notified. #Pharmaceuticalcompany #Customer Service #Medical #Career #CV #Jobs #Jobseekers #btcmalaysia #btcrecruitment #tehtarik #tehtarikmalaysia #Malaysia

  • Klang, Selangor, Malaysia Randstad Malaysia Full time

    We are currently looking for a Customer Service Coordinator for a leading medical device company within Asia dedicated to improving patient care and advancing medical technology. This position requires your urgent attention.Reporting to: Country ManagerLocation: Klang ValleyWork Type: Onsite the role Respond to customer inquiries via phone, email, and...

  • Customer support l2

    4 weeks ago


    Klang, Selangor, Malaysia Mvc Resources Full time

    Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

  • Customer support l2

    1 month ago


    Klang, Selangor, Malaysia Mvc Resources Full time

    Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...


  • Klang, Selangor, Malaysia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Job Description: Handling Customer Service task such as booking, carrier booking, handle shipment arrangement,...


  • Klang, Selangor, Malaysia Ema Global Assistance Sdn Bhd Full time

    Job Description: The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of...


  • Klang, Selangor, Malaysia Ema Global Assistance Sdn Bhd Full time

    Job Description: The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of...


  • Klang, Selangor, Malaysia Ema Global Assistance Sdn Bhd Full time

    Job Description: The Case Coordinator is primarily responsible for coordinating and arranging transport plans for patients through liaising with various stakeholders, such as the patient's family members, doctors, hospitals, and the aviation teams. The Case Coordinator is expected to facilitate the smooth execution of a case by performing a range of...


  • Klang, Selangor, Malaysia Zoll Medical Corporation Full time

    The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an employee champion and change agent.The role assesses and anticipates HR-related needs....


  • Klang, Selangor, Malaysia Exilian Asia Sdn Bhd Full time

    Attend to customer's enquiries / request and feedback. To coordinate and monitor for import & export shipments, transportations, and custom clearance Updating necessary information in our integrated logistics system. Liaise with sales and operations division on the delivery schedule to ensure delivery is on time. Work out with customer and warehouse...


  • Klang, Selangor, Malaysia Zoll Medical Corporation Full time

    Human Resources Business Partner, ASEAN:Location:Selangor, Malaysia:Resuscitation:The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an employee...

  • Executive, Service-13

    2 weeks ago


    Klang, Selangor, Malaysia UMW Holdings Full time

    Business Unit: Equipment Division- Company: UMW Industrial Power Services Sdn Bhd- Job Requisition ID: 1465The Person:Degree holder in Mechanical Engineering. 3 years of working experience in the Heavy Equipment field. Good in communication, management, problem solving, technical skills and customer service skills.The Job: Enhance service marketing with...


  • Klang, Selangor, Malaysia PERSOLKELLY Malaysia Full time

    Job Details:Position : Customer Service Specialist (AU)Company Industry : Medical Working Hours : Mon – Fri (5:30am to 2:30pm – Malaysia Time) **Any changes subjected to business needsWorking Location : Sunway Pinnacle, Petaling Jaya, SelangorWorking Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 – RM4,000 (depend on...


  • Klang, Selangor, Malaysia PERSOLKELLY Malaysia Full time

    Job Details:Position : Customer Service Specialist (AU)Company Industry : Medical Working Hours : Mon – Fri (5:30am to 2:30pm – Malaysia Time) **Any changes subjected to business needsWorking Location : Sunway Pinnacle, Petaling Jaya, SelangorWorking Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 – RM4,000 (depend on...


  • Klang, Selangor, Malaysia PERSOLKELLY Malaysia Full time

    Job Details:Position : Customer Service Specialist (AU)Company Industry : Medical Working Hours : Mon – Fri (5:30am to 2:30pm – Malaysia Time) **Any changes subjected to business needsWorking Location : Sunway Pinnacle, Petaling Jaya, SelangorWorking Duration: 12 months tenure with PERSOLKELLY Remuneration : Salary from RM2,800 – RM4,000 (depend on...


  • Klang, Selangor, Malaysia JP Training & Consultancy Asia Pacific Full time

    Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives.Key Responsibilities:Ensure sales personnel provide necessary quotes, SOPs, and instructions before processing bookings.Contact ocean...


  • Klang, Selangor, Malaysia Adecco Malaysia Full time

    Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...


  • Klang, Selangor, Malaysia Dksh Full time

    Job Summary Medical and product training on disease management and updating sales force team with latest medical insight with clinical findings , conducting CME/RTD and participating in scientific meetings as well as attending medical enquiries and meeting KOLs to follow up on enquiries when required. General Responsibilities Medical & Product Training –...


  • Klang, Selangor, Malaysia Dksh Full time

    Job Summary Medical and product training on disease management and updating sales force team with latest medical insight with clinical findings , conducting CME/RTD and participating in scientific meetings as well as attending medical enquiries and meeting KOLs to follow up on enquiries when required. General Responsibilities Medical & Product Training –...


  • Klang, Selangor, Malaysia Dksh Full time

    Job Summary Medical and product training on disease management and updating sales force team with latest medical insight with clinical findings , conducting CME/RTD and participating in scientific meetings as well as attending medical enquiries and meeting KOLs to follow up on enquiries when required. General Responsibilities Medical & Product Training –...


  • Klang, Selangor, Malaysia Adecco Malaysia Full time

    12 month contract Key Account Management Microsoft Suite Understand Customer operations and needs, to identify the proper level of service performance to be monitored Decide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impact Influence Customer operational standards, proposing...