Customer support l2

Role :IBM L2 SupportLocation :Klang ValleyType :1 year contract (extendable)Year of Experience :Minimum 6 yearsDetails:Nationality Preference Srilanka / Pakistan / BangladeshFollowing Primary skillsets for software support for IBM software.Someone worked in banking environment is ideal with data centre services on production support (L2 Support ) IBM DB2...

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...

12 month contract Key Account Management Microsoft Suite Understand Customer operations and needs, to identify the proper level of service performance to be monitored Decide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impact Influence Customer operational standards, proposing...

Customer support – Online shopping merchant support Assuming APAC/Normal office hours Office mode in Cyberjaya Japanese: N2/Fluent (Local/Expats) Answer incoming calls including email and chat in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships...

JOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...

Position:Customer Support AgentEmployment Type:5 Months Contract (Maternity replacement)Salary: Range of RM 1,500 to RM 1,800 (Basic) + RM 100 (Shift Allowance) + OvertimeWorking Location:Bukit Raja, Klang, SelangorReporting Date: 1st March 2024Job Descriptions: Responsible for updating stores on time and accurately. Follow up and work with the JMS Team in...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. Ensure the preparation of quotation time basis with sufficient details and follow up. Attend & assists indoor meetings with customer on related...

Delivery ManagerQualification:B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BEResponsibility:Business / Customer• Understand and articulate complex problems related to the specific technology.• Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations...

Delivery ManagerQualification:B Sc, B Com, Relevant Diploma Degrees (CSC, Electronics), BEResponsibility:Business / Customer• Understand and articulate complex problems related to the specific technology.• Provide business development support by assisting in RFP/ RFI response drafting, presentations, collateral creation and formulating recommendations...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments Application Remote Support (CCTV and Security Applications, Computer Applications) Assist installation & maintenance of Surveillance...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments Application Remote Support (CCTV and Security Applications, Computer Applications) Assist installation & maintenance of Surveillance...

Assign dedicated support engineers with experience in cloud technologies and applications. Be the Point of Escalation for L1 Support Perform In Depth Analysis. Prepare a report on what has been analysed before escalating further to L3 Perform Resolution. If Incident can be resolved as there is a KB for it, resolve the issue and preparereport Escalation to...

Job ID22398Position Title TECHNICAL SUPPORT EXECUTIVEIndustry General and Wholesale Trading Support technical inquiries from customers and propose suitable products Support Sales Team to handle customer's technical queries or requirement Manage customers' products claim Liaise with Japan HQ on technical certification Set up and manage technical seminar to...

Job Tasks Handle sales administrative tasks, such as maintaining customer databases and managing salesrelated documentation. Follow up with prospects to gather feedback, assist in addressing customer inquiries, concerns, and issues. Qualify leads by conducting preliminary research and outreach. Identify potential customers who are more likely to convert into...

Hiring of Sales Support / Sales CoordinatorSalary : RM 3,000Working Day / Time : 8am - 5pm (Monday - Friday), 8am - 1pm (Sat)Location : KlangJob scope: Liaise with customer on the status of each order and delivery Review company capability and meeting customer's order requirement. Feedback to customer in the event that company has capability problem in...

To provide support services to the client in Microsoft Dynamics GP To provide support to consultant in helping them to perform task in relates to the project, such as report and document building, systems setup, data migration and etc. To provide support to presales in helping them to develop and demo template. To be certified in the product (by module) as...

與客戶聯絡整箱/拼箱/出口運輸安排、文件和查詢。- 與海運承運人、運輸公司、倉庫和當地供應商協調裝運安排和交貨。- 確保準備報價時間基礎並提供足夠的細節和跟進。- 參加並協助與客戶就相關事宜舉行室內會議。- 與客戶建立並維持良好的關係。-...