Customer Support Assistant

JOB VACANCYPOSITION - CUSTOMER SUPPORT EXECUTIVELOCATION - PORT KLANGSALARY- RM Job Scope:Assist customers with booking, tracking, and managing their freight shipments.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests.Resolve customer complaints and issues effectively and in a...

Seeking a highly organized individual to join our team as a CDZ Assistance (Runner). In this role, he/she will play a crucial part in supporting the customs brokerage process by facilitating the seamless movement of goods through customs.Responsibilities will include as follow: Collect & pass customs declaration paper (K1,K2,K3,K8 and K9) for assessment at...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. Ensure the preparation of quotation time basis with sufficient details and follow up. Attend & assists indoor meetings with customer on related...

Job DescriptionUnderstand Customer operations and needs, to identify the proper level of service performance to be monitoredDecide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impactInfluence Customer operational standards, proposing Helicopters sen/ice solutions (Sen/ice Plans,...

12 month contract Key Account Management Microsoft Suite Understand Customer operations and needs, to identify the proper level of service performance to be monitored Decide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impact Influence Customer operational standards, proposing...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customers frustrations and solve customers problems. Identify the level of technical knowledge and adjust technical communications to solve the customers problems. Conducting basic probing to...

Customer support – Online shopping merchant support Assuming APAC/Normal office hours Office mode in Cyberjaya Japanese: N2/Fluent (Local/Expats) Answer incoming calls including email and chat in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships...

Position:Customer Support AgentEmployment Type:5 Months Contract (Maternity replacement)Salary: Range of RM 1,500 to RM 1,800 (Basic) + RM 100 (Shift Allowance) + OvertimeWorking Location:Bukit Raja, Klang, SelangorReporting Date: 1st March 2024Job Descriptions: Responsible for updating stores on time and accurately. Follow up and work with the JMS Team in...

Responsible for day-to-day sales support function and general administrative tasks. Handle sales inquiry and prepare sales contract and other documents. Responsible to plan, organize, direct and coordinate customers's orders and liaise with the sales person on execution plan. To follow up with client on the contract, submission and payment status. To carry...

Requirements Required languages: Bahasa Malaysia, English. Able to work shifts, weekends and public holidays. Fresh graduates/school leavers encouraged to apply. Fulltime positions (Customer Assistant, Senior Customer Assistant)ResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments Application Remote Support (CCTV and Security Applications, Computer Applications) Assist installation & maintenance of Surveillance...

Maintain Office/Customer Network and Devices (Computers, Laptops, Server, Printer) Perform troubleshooting to diagnose for Surveillance (CCTV, Alarm, Door Access, Fingerprint) Equipments, Applications and Computer Equipments Application Remote Support (CCTV and Security Applications, Computer Applications) Assist installation & maintenance of Surveillance...

Requirements Required languages: Bahasa Malaysia, English. Able to work shifts, weekends and public holidays. Fresh graduates/school leavers encouraged to apply. Fulltime positions (Customer Assistant, Senior Customer Assistant)ResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Open Position: Customer Service Support, Medical Division (Pharmaceutical Company) A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor companyKey responsibilities include:Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience. Recognize interactions...

Job Tasks Handle sales administrative tasks, such as maintaining customer databases and managing salesrelated documentation. Follow up with prospects to gather feedback, assist in addressing customer inquiries, concerns, and issues. Qualify leads by conducting preliminary research and outreach. Identify potential customers who are more likely to convert into...

CUSTOMER SERVICE ASSISTANT(Non Executive)Salary Range: RM1,800 and above (depending on experience)Enjoy a 5-day week job and in PJ areaResponsibility To assist Customer Service Executive To prepare Tenders and Quotations and follow up with customers and prospects. To prepare all Sales Orders, Delivery Orders and Invoices to customers. To handle the...

Job Description Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's...

Responsibilities:The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. Administers students' admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic...