Direct Sales Agent
3 weeks ago
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Date: Mar 6, 2025
Location: George Town, KY
Company: Digicel
About Digicel
Enabling customers to live, work, play and flourish in a connected world, Digicel's world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.
Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.
With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.
Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.
Main Duties and Responsibilities:
- Make visits to households in assigned region to promote and sell products and services
- Identify and execute strategic sales activities geared at increasing subscriber base within our multifaceted market segments
- Record and maintain accurate database of all payment transactions
- Accurately record prospect info and maintain database
- Accurately record/receipt customer orders and application forms
- Achieve aggressive sales targets while providing the highest level of customer satisfaction
- Ability to work closely with other departments to achieve customer satisfaction on issues
- Provide relevant responses to customers' concerns, service requests, products enquiries based on actual facts related to the company's products and services
- Maintain customer details' confidentiality in accordance with Data Protection Guideline
Academic Qualifications and Experience Required:
- High school diploma/certificate
- Minimum requirement of intermediate computer skills
- Solid knowledge of the Internet
- Previous sales experience, with demonstrated success is an asset
- Previous experience in a customer service environment is an asset
Functional Skills:
- Excellent interpersonal skills
- Excellent time management skills and ability to multi-task
- Flexible and quick-thinking
- Must be customer oriented
- Ability to rapidly learn new tools and understand customers' environments
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