Key Account Manager

1 week ago

Johor Bahru, Johor, Malaysia Adval Tech (Malaysia) Full time

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The Adval Tech Group is a global industrial partner for technologically sophisticated metal and plastic components and subassemblies. In our role as supplier and value creation partner, we cover the entire value chain: from product development and prototyping through tool development to component production and assembly. The headquarters of the Adval Tech Group are in Switzerland. The Group operates nine production plants: in Switzerland, Germany, Hungary, China, Malaysia, Mexico, and Brazil.

Adval Tech (Malaysia) Sdn Bhd is a subsidiary of Adval Tech Group. We are the local leader for high demanding aesthetic and functional parts in low volume and high variety industries, such as Med-Tech, Consumer, Industrial and Life Science.
We specialize in injection molding, secondary processes such as printing, heat staking, ultrasonic welding, thread tapping, hot stamping, spray painting, and mechanical sub-assembly works.

We are inviting adaptable, creative and dynamic individuals with focus, discipline, and passion for their work to join us in our growth.

Job Description

  • Proven sales success and several years experience in global Business Development - plastic injection molding. Manage and further develop assigned existing and new customers across the entire product portfolio.
  • Acquire profitable new orders to achieve revenue and growth targets.
  • Develop and implement customer strategies (including requirements, products, locations, and activities).
  • Evaluate and coordinate new and change requests, including feasibility assessments through to end-of-life.
  • Prepare, align, negotiate, and finalize proposals and customer contracts, including terms and conditions (T&C).
  • Monitor and review product prices, customer-specific material surcharges, and other pricing elements, as well as accounts receivable and dunning processes in coordination with Finance/Controlling.
  • Prepare and conduct (annual) pricing negotiations.
  • Analyze and plan sales, revenue, and earnings; provide regular reporting.
  • Act as the primary point of contact for the customer within the company for technical and commercial matters.
  • Ensure long-term, successful, and reliable customer relationships.
  • Enhance customer loyalty by establishing, maintaining, and coordinating personal contacts with key stakeholders and decision-makers (network), including regular customer visits.
  • Manage customer communication, including the administration and maintenance of customer platforms.
  • Serve as the customer representative within the company, ensuring customer requirements are met, coordinating customer-specific standards, special characteristics, and quality goals; defining corrective and preventive actions.
How do your skills match this job?

Your application will include the following questions:

  • What's your expected monthly basic salary?
  • Which of the following types of qualifications do you have?
  • How many years' experience do you have as a key account manager?
  • Do you have experience in a sales role?
  • Do you have experience in a role which requires relationship management experience?
  • Which of the following languages are you fluent in?
  • How many years' experience do you have with forecasting for businesses?
  • Do you have customer service experience?

Manufacturing, Transport & Logistics 51-100 employees

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