Ecommerce Commercial Key Account Manager
6 days ago
- Bachelor's degree in business, Marketing, E-commerce, or related field.
- Minimum 2-5 years of experience in e-commerce account management, digital marketing, or a related role.
- Strong understanding of Shopee, Lazada, TikTok Shop, and other e-commerce ecosystems.
- Excellent analytical skills with the ability to interpret data and drive actionable insights.
- Highly organized, proactive, and results-oriented with strong problem-solving abilities.
- Strong communication and negotiation skills to build lasting partnerships with clients.
- Ability to multitask and thrive in a fast-paced environment.
- Experience in managing team is a plus.
- Trilingual (including Mandarin for international clients) is an advantage.
- Serve as the primary point of contact for assigned brand partners, fostering strong relationships and trust.
- Develop and execute e-commerce strategies to drive revenue, profitability, and market share growth.
- Oversee daily operations of brand stores on platforms like Shopee, Lazada, TikTok Shop, and others.
- Plan and implement promotional campaigns, flash sales, and seasonal events to maximize sales.
- Conduct regular business reviews with clients, providing data-driven insights and recommendations.
- Generate sales reports, analyze sales data, market trends, and customer behavior to identify opportunities for growth.
- Optimize pricing strategies, discounts, and bundling to improve conversion rates.
- Monitor and ensure achievement of GMV (Gross Merchandise Value) and other key performance indicators (KPIs).
- Work with internal teams and external stakeholders to develop compelling digital marketing campaigns.
- Manage content, creative assets, and brand positioning to ensure a consistent online presence.
- Coordinate with supply chain and warehouse teams to ensure seamless inventory management and order fulfillment.
- Monitor inventory, forecast demand, and prevent stockouts or overstock situations.
- Resolve and monitor operational and logistics issues in a timely manner.
- Performance-based incentives.
- Career growth opportunities in a dynamic and fast-growing industry.
- Collaborative and innovative work environment.
- Commission Payment.
- Staff Discount.
- Bonus.
- Allowance Provided.
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