Key Account Manager

1 week ago


Shah Alam, Selangor, Malaysia Store N Go Sdn Bhd Full time

This job is all about building and nurturing strong relationships with key clients like Watsons. You might like this job because it involves teamwork, problem-solving, and keeping products well-stocked to meet customer needs

  • Develop and maintain strong, long-term relationships with key accounts.
  • Serve as the primary contact for Watsons, addressing their needs and concerns efficiently.
  • Monitor and manage stock levels to prevent stockouts and ensure client demand is met.
  • Collaborate with warehouse teams to ensure optimal inventory levels.
  • Coordinate with merchandisers for proper stock display and regular restocking.
  • Liaise with Watsons to discuss needs, address issues, and update on promotions and product availability.
  • Work with internal teams (sales, marketing, warehouse, and customer service) to support account needs.
  • Prepare regular reports on sales performance, customer satisfaction, and inventory status.
Job Requirements
  • 3-5 years of relevant experience in key account management.
  • Proficient in MS Office (Excel and PowerPoint).
  • Strong communication skills in English & Bahasa Malaysia; Mandarin is a plus.
  • Excellent interpersonal and negotiation skills.
  • Strong organizational and time management abilities.
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