Inside Sales Coordinator

5 days ago


Butterworth, Penang, Malaysia Indium Corporation of America Full time

Indium Corporation is a world leading US Company providing and marketing specialty chemical and alloys for use in the electronic industry. We have sales, marketing and manufacturing facilities in USA, UK, Singapore, China, South Korea, India and Malaysia.

To support our expansion, we are seeking a well-qualified individual to join our dynamic team as

Inside Sales Coordinator (Based in Malaysia Penang-Batu Kawan)

Experience in electronics/semi-conductor/manufacturing industries will be favorably considered

Reporting to the Assistant Inside Sales Manager, you shall be responsible for coordinating all sales activities and enquiries, interfacing with HQ & Asia personnel, representatives, and distributors through a variety of duties.

You are expected to:

  • Render support to the Regional Sales Team.
  • Maintain and expand existing business by nurturing and developing current accounts.
  • Interface with customers on quotation, sales terms, lead time, credit terms, sales order, and shipping schedule.
  • Follow up on quotes to close deals or identify reasons for lost orders.
  • Review and accept sales contracts, including managing changes and expediting requests.
  • Manage customer accounts receivables to ensure smooth order placement and delivery.
  • Process order entry or goods return.
  • Accurately input required information into the corporate database.
  • Raise sample requisition for customers.
  • Attend to customers' queries, complaints, returns, and feedback.
  • Generate and update sales report/forecast and shipping schedule.

Requirements:

  • Degree/SPM with 5 years' working experience in a similar capacity (fresh graduates are welcome too).
  • Strong written/oral communication skill in English is necessary.
  • Ability to communicate in Mandarin will be an advantage to liaise with our Mandarin counterparts.
  • Strong computer skill and experience in ERP system is essential.
  • Demonstrate strong organizational skill, attention to detail and effectively manage inquiries from initiation to successful resolution.
  • Ability to manage multiple priorities/tasks effectively and complete prioritized tasks efficiently.
  • Ability to work independently with verbal & written instructions, and perform under pressure.
  • Possess maturity, be a good team player and have good communication skills with a positive approach towards satisfying customers' needs & requirements.

Indium Corporation is an Equal Opportunity/Affirmative Action and Minority/Female/Disability/Protected Veteran Employer. We provide a drug-free work environment and full benefits package.

Interested applicants; please send in your completed resume in English with the expected salary and photograph to us by clicking on the "Apply Now" button.

We regret that only short-listed candidates will be notified.

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