Digital Sales Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Chronos Agency Full time

JOB SUMMARY :

The Sales Executive plays a key role in driving revenue growth by closing consultative sales, strategically managing the sales pipeline and building strong relationships to generate new business opportunities for the organization.

KPIs :

  • Revenue from new business
  • Number of deals closed
  • Close rate (Qualified to close)
  • Number of weekly meetings

KEY RESPONSIBILITIES :

  • Manage and work on sales related administrative duties & documentation SOPs as and when required
  • Accurately represent and develop thorough knowledge about the company's products and services rendered and fulfillment scopes
  • Efficiently and tightly collect payment of follow up cases and review appointments
  • Provide excellent customer service support to clients
  • Work cross functionally with operations/fulfillment teams and ensure smooth handover experience for clients
  • Provide resolutions to client's grievances and post-sales commercials issues when necessary
  • Sustain company's profitability through excellent relationship management and renewal of retainer clients
  • Maximum customer retention through ascending or descending (up or down) company's product or services
  • To increase company's profitability through onboarding prospects to clients

KEY QUALIFICATIONS :

  • Minimum of 3 years of experience as a Sales Executive or in a relevant role.
  • Background in digital marketing agencies or a similar industry, ideally aligning with Chronos Agency.
  • Proven experience in managing and engaging with APAC / US / AUS clients.
  • Strong sales and customer service skills, with a track record of achieving targets.
  • Exceptional verbal and written communication skills in English.
  • Proficiency in Microsoft Office, CRM platforms, and sales software.
  • Strong negotiation and problem-solving abilities.
  • In-depth understanding of marketing strategies and negotiation techniques.
  • Ability to deliver compelling and persuasive presentations.

WHY JOIN US :

  • Highly Rated Workplace – We have a 4.4/5 Glassdoor rating, with 93% of employees recommending us
  • Career Growth – Rated 4.2/5 for career opportunities, we provide strong professional development.
  • Work-Life Balance – With a 4.5/5 rating, we support flexible, balanced work environments.
  • Industry Leader – A Klaviyo Master Elite Partner, helping brands generate $329M+ in revenue.
  • Global Impact – Work with a diverse team of 80+ experts, serving 500+ clients worldwide.

ENJOY THESE BENEFITS :

  • Paid Time Off (30 days annually)
  • Observance of public holidays
  • Technology Benefit
  • Health and Wellness Allowance
  • Maternity and Paternity Benefit
  • Loyalty Rewards
  • Performance-based Incentives
  • Outcome-focused Environment

We encourage you to stay connected with us and follow our social media pages for the latest updates and future job opportunities at Chronos Agency:

  • LinkedIn
  • Instagram
  • YouTube

If you receive any suspicious messages, do not engage and report them immediately. Stay vigilant and apply only through our official channels

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Sales, and Consulting

Industries

Marketing Services

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