Atlassian Jira Service Management
6 days ago
This job is for an Atlassian Jira Service Management Consultant who creates custom apps and integrations. You might like this job because you'll collaborate with creative teams and solve exciting tech challenges while keeping everything running smoothly
Responsibilities- Design, develop, and deploy custom apps and integrations using Atlassian JSM.
- Collaborate with stakeholders to gather requirements and provide technical guidance on the best approaches for implementing solutions.
- Write clean, maintainable, and scalable workflow logic while adhering to best practices and implementation standards.
- Work closely with cross-functional teams including product managers, designers, and QA engineers to deliver successful outcomes.
- Stay up to date with the latest Atlassian technologies and best practices to continuously improve development processes and efficiency.
- Troubleshoot and debug issues and provide timely resolutions to ensure smooth operation of developed solutions.
- Document technical specifications, processes, and procedures to facilitate knowledge sharing and future maintenance.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
- Proven experience developing workflows and integrations for Atlassian products, with a focus on Jira Service Management.
- Strong proficiency in TypeScript and experience with Node.js and React would be a benefit.
- Experience working with RESTful APIs and webhooks.
- Solid understanding of software development lifecycle and agile methodologies.
- Excellent communication skills with the ability to effectively collaborate with cross-functional teams.
- Self-motivated with a strong sense of ownership and accountability for delivering high-quality solutions.
- Atlassian Forge development experience is a strong plus.
- Experience with DevOps practices and tools is advantageous.
- Atlassian Confluence
- JIRA
- Workflow Technology
- TypeScript
- RESTful API
- DevOps
- Insurance Coverage: We got you covered in terms of insurance alongside with your immediate family members (Spouse & Children only).
- People Development: Believes in learning and people development with plenty of trainings to upskill your personal growth.
- Work-Life Harmony: Work is important, but your mental health is a priority and we ensure you lead a healthy and happy life by walking the talk on work-life balance.
- Unlimited Coffee: Unlimited coffee refills with state-of-the-art barista coffee machine where you can practice on your preferred choice of latte art.
- Sponsored Lunch: Sponsored meals if you work at the office
As an internationally active IT specialist, Arvato Systems supports renowned companies in their digital transformation. Around 3,400 employees at over 25 locations worldwide stand for a high level of technical understanding, industry expertise and a clear focus on customer needs. As a team, we develop innovative IT solutions, bring our customers into the cloud, integrate digital processes and take over the operation...
#J-18808-Ljbffr-
Atlassian Jira Service Management Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full timeAs a specialist in digital transformation, Arvato Systems supports renowned companies in their journey to the cloud. Our team of experts develops innovative IT solutions, integrates digital processes, and takes over operations.This role is for an Atlassian Jira Service Management expert who creates custom apps and integrations. You will collaborate with...
-
Service Management Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full timeArvato Systems Malaysia is looking for a skilled Jira Service Management Consultant to join our team. As an internationally active IT specialist, we support renowned companies in their digital transformation.In this role, you will design, develop, and deploy custom apps and integrations using Atlassian JSM. You will work closely with cross-functional teams,...
-
Jira Service Management Solutions Architect
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full timeWe are seeking a talented Service Management Consultant - Atlassian Ecosystem to join our team at Arvato Systems Malaysia. In this role, you will work closely with cross-functional teams, collaborate with stakeholders, and stay up-to-date with the latest Atlassian technologies.Key Responsibilities:Create custom apps and integrations using Atlassian...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full timeArvato Systems Malaysia is a leading IT company that supports renowned companies in their digital transformation. We are looking for a skilled Custom App Development and Integration Specialist to join our team.In this role, you will design, develop, and deploy custom apps and integrations using Atlassian JSM. You will work closely with cross-functional...
-
IT Service Delivery Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeXsolla is committed to delivering exceptional customer experiences through efficient and effective incident management. As a key member of our Infrastructure team, you will play a vital role in achieving this goal.Key ResponsibilitiesDevelop and implement incident management processes that meet the highest standards of quality and efficiency.Collaborate with...
-
Platform Engineer
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Toku Pte Ltd Full timeAt Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...
-
Platform Deployment Manager
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Toku Pte Ltd Full timeJob DescriptionWe are seeking a highly motivated and technically proficient Platform Engineer to join our team. As a vital member, you will design, implement, and maintain our cloud-based communication platforms. The ideal candidate possesses exceptional technical skills, a strong background in cloud technologies, and significant experience with AWS and...
-
DevOps Engineering Lead
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Toku Pte Ltd Full timeExpected CollaborationsWork with engineering managers to align on platform strategies, priorities, and goals.Partner with software engineers to design and implement scalable and reliable systems.Collaborate with engineering teams to ensure efficient deployment and monitoring using CI/CD pipelines.DeliveryDesign and implement scalable systems to support...
-
Continuous Improvement Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeXsolla is a dynamic and innovative company that is changing the face of the gaming industry. As a key member of our Infrastructure team, you will have the opportunity to contribute to this mission.Job DescriptionDevelop and implement incident management strategies that align with Xsolla's overall business goals.Collaborate with cross-functional teams to...
-
Technical Leadership Position
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full timeWe're seeking a Technical Leadership Position to join our team. As a key member of our leadership team, you will be responsible for guiding our technical direction and strategy.Main ResponsibilitiesProvide technical leadership and guidance to our development team, ensuring alignment with business objectives.Collaborate with cross-functional teams to design...
-
Agile Developer Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full timeAs an Agile Developer Specialist, you will play a critical role in driving our digital transformation journey. You will be part of a high-performing team that delivers cutting-edge solutions using agile methodologies.Main ResponsibilitiesDevelop and maintain high-quality software components using Java and Spring Boot.Collaborate with cross-functional teams...
-
Incident Response Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeXsolla is a global video game commerce company that provides innovative solutions for the gaming industry. As a key member of our Infrastructure team, you will play a crucial role in ensuring the smooth operation of our business processes.Job DescriptionDevelop and implement effective incident management strategies to minimize downtime and maximize...
-
Service Desk Operations Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeThe successful candidate will have a proven track record of managing high-performing service desk teams in a fast-paced environment.You will be responsible for overseeing day-to-day service desk operations, including timely resolution of incidents, service requests, and escalations.Key Qualifications:Bachelor's degree in Computer Science, Information...
-
Business Operations Analyst
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeWe are seeking an enthusiastic Business Operations Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable infrastructure.Key...
-
Senior Service Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full timeJob DescriptionWe are seeking an experienced Senior Service Manager to join our team as the Deputy Head of the Service Department. This position involves coordinating a countrywide distributed service team of up to 30 engineers specializing in mechanical, electrical, and software engineering. The goal is to transition into the Head of the Service Department...
-
Senior Service Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full timeBased in Kuala LumpurJob Description:We are seeking an experienced Service Manager to join our team as the Deputy Head of the Service Department. This position involves coordinating a countrywide distributed service team of up to 30 engineers specializing in mechanical, electrical, and software engineering. The goal is to transition into the Head of the...
-
Service Delivery Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mühlbauer GmbH & Co. KG Full timeBased in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...
-
Incident Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeWe are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable infrastructure....
-
Technical Service Engineer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeWe are seeking an experienced Technical Service Engineer to join our team in Malaysia. As a critical member of our service team, you will be responsible for managing the helpdesk, ensuring that all requests from customers are handled promptly and effectively.To achieve this, you will work closely with internal and external stakeholders, collaborating...
-
Service Desk Team Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeWe are seeking a proactive and experienced IT Service Desk Team Manager to lead and manage our IT Service Desk team. The ideal candidate will be responsible for ensuring high-quality service delivery, efficient incident and request management, and continuous improvement of service desk operations. This role demands strong leadership, customer service...