sales admin executive
1 week ago
We are Malaysia's leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, looking for dynamic, driven, and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C) is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.
Job Responsibilities:
- Provide administrative support to the Regional Sales Manager.
- Provide Sales Coordination and Support to the Sales Team, including Customer Requests, Pre & Post Customer Sign-Ups Documentations, and Follow-Ups.
- Manage correspondence between the regional sales team and relevant departments from HQ for any customer requests/issues/sales related matters.
- Perform basic administration in Salesforce system for related sales activities, customer information, and reports.
- Provide backup support for regional office general administrative functions.
- Liaise with HQ Admin team on travel arrangements for hotel, flight, transport & refreshment for nationwide sales staff covering events such as sales conferences and incentive trips. Prepare and submit the travel request form (TRF) to support staff travel arrangements.
- Coordinate interview arrangements for sales staff hiring in the Malacca region, engaging with HQ HR to facilitate document submission and issuance of offer letters (LOA) for shortlisted candidates.
- Prepare weekly, monthly, or quarterly reports to monitor performance and target delivery of sales staff, e.g., Sales Standard Performance (SPS), Consistent Performance Tracking (CP), new joiner report card, probation review form to evaluate and rectify staff performance.
- Support the establishment of cold call days (CCD) for sales staff, monitor, and report staff achievements for cold calls.
- Assist HQ Admin team in preparing name cards for sales staff and manage the issuance of the Company's T-Shirts for BDOs participating in events and team-building activities such as sales conferences.
- Help RSM and BDOs raise tickets in SNOW and follow up with the IT team to rectify highlighted issues.
- Manage business development officer (BDO) resignations, arrange exit processes, and submit relevant resignation documents to HR HQ for smooth transitions.
- Manage the issuance of the Company's properties such as iPads, parking cards, and access cards. Ensure staff surrender company properties on their last working day and update HR HQ on the status of these properties.
- Organize activities and events for sales staff within the allocated budget to encourage teamwork and good rapport among team members.
- Manage the SME FB lead and channel active leads to SRSM and RSMs for their engagement.
- Provide online training and servicing to existing clients.
- Undertake any other tasks as may be assigned by management/superior from time to time.
Minimum Requirements:
- Candidate must possess at least SPM, Diploma, or Degree in any related field.
- Proficiency in both written and spoken English, Chinese, and Bahasa Malaysia.
- PC literate and well-versed with Microsoft Excel and Microsoft Word.
- Demonstrate good interpersonal and communication skills.
- Disciplined, possess a positive attitude, ability to multitask, with an outgoing personality.
- Fresh graduates are encouraged to apply.
- Applicant must be willing to work in Malacca.
- Possess own transport (optional).
- Able to work independently, innovative, results-oriented, team player, and highly motivated personality.
Min. Education: SPM
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