HR Generalist
2 weeks ago
The HR Generalist is responsible for managing key HR functions for the F&B and retail workforce, including recruitment, payroll processing, employee relations, training, compliance, and performance management. This role requires hands-on HR support for both front-line and back-end employees, ensuring smooth daily operations while maintaining compliance with labor laws.
Key Responsibilities:
- Oversee end-to-end hiring for restaurant, store, and corporate roles.
- Manage job postings, screenings, interviews, and offer processes.
- Conduct onboarding, ensuring compliance with company policies and safety procedures.
- Process payroll using iPayroll (HR2000), ensuring accuracy in salaries, OT, incentives, and deductions.
- Ensure compliance with EPF, SOCSO, EIS, and statutory deductions.
- Handle staff claims, allowances, and off-cycle payments.
- Generate payroll reports and resolve discrepancies.
- Address employee grievances and conduct investigations.
- Ensure compliance with the Employment Act 1955 and industry regulations.
- Manage disciplinary actions, warnings, and terminations per company policies.
- Support store/restaurant managers in resolving HR issues and staff concerns.
- Monitor attendance, shift scheduling, and absenteeism.
- Manage leave records (annual, medical, unpaid) in HR2000.
- Ensure compliance with rest day policies and working hour limits.
- Organize onboarding, food safety, and customer service training.
- Support career development and internal promotions.
- Ensure compliance with HRDF/HRD Corp training programs.
- Assist managers with performance reviews and KPI tracking.
- Implement incentive programs for sales and operational teams.
- Conduct exit interviews and analyze turnover trends to improve retention.
- Maintain HR records and databases (iPayroll).
- Prepare HR reports on manpower, turnover, and payroll costs.
- Assist in HR audits and compliance reviews.
Qualifications & Requirements:
- Bachelor's degree in HR, Business Administration, or related field.
- 2-5 years of HR experience in F&B or retail industries.
- Experience with iPayroll (HR2000) and payroll processing.
- Knowledge of labor laws and HR best practices.
- Strong problem-solving and communication skills.
- Ability to work in a fast-paced, multi-location environment.
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