Relationship Manager, Trade Sales

5 days ago


Johor Bahru, Johor, Malaysia AFFIN Group Full time

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Job Summary

To manage and develop profitable relationships with customers under the portfolio by managing customer's trade growth, revenues & utilization. To provide trade consultancy services to address customer's needs and expectations, protect the Bank's interest and to increase the Bank's market share of the core business.

Job Requirements
  1. Ensure efficient, effective and high-quality delivery of trade products to all internal & external customers by constant engagement and provide advisory.
  2. Manage and monitor customer's trade utilizations and business relationships of Transaction Banking customers and identify customer needs and sales opportunities by developing suitable proposals on products, services, and structures.
  3. Maintain excellent relationships and good support with customers through scheduled visits and calls, address customer's requirements and propose solutions to Relationship Manager.
  4. Ensure the interest of the bank from any losses through exercising due care and diligence in discharging duties assigned and strict adherence to internal procedures and audit requirements.
  5. Conduct training on Trade Product, E Trade, Financial Supply Chain (FSC), and any trade solutions to internal/external customers.
  6. Provide Trade Sales activities reports i.e., Pipeline Report, E Trade, FSC etc. respectively on a weekly/monthly/quarterly basis.
  7. Support the bank's regulatory requirement in compliance with Notices under Foreign Exchange Administration Rules, compliance to AMLCFT which includes transaction monitoring, reporting suspicious transactions, and staff training.
  8. Support BCP/DRP activities to ensure uninterrupted services to customers in the event of disaster.
  9. Support product development, system enhancement, process improvement, and control.
  10. Participate in projects and any other tasks or assignments as requested by superiors.
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