Head, Talent Acquisition

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia UCSI Schools Group Full time
Overview: The Head of Talent Acquisition is a pivotal leadership role responsible for driving recruitment strategies, ensuring workforce stability, and promoting UCSI Schools' organisational culture. This position demands a blend of strategic vision and operational excellence to attract, hire, and retain top talent while ensuring compliance with policies and regulatory requirements.

Key Responsibilities: Talent Acquisition & Workforce Planning:
  • Develop and implement strategic recruitment plans, ensuring alignment with UCSI Schools' workforce needs and financial planning.
  • Ensure positions are filled promptly to maintain seamless operations.
  • Oversee the full recruitment lifecycle, from job postings and resume screening to interviews and onboarding.
  • Collaborate with department heads on manpower planning, budget considerations, and job description development.
  • Utilise multiple recruitment channels (social media, job boards, networking events) to attract top talent.
  • Lead and mentor the recruitment team, fostering a productive and engaging work environment.
  • Maintain and update recruitment trackers and generate reports on hiring activities.
  • Develop and implement effective candidate assessment tools and structured interview processes.
  • Oversee the Teachers Trainee Programme (TTP) and the future Management Trainee Programme.
Onboarding & Documentation:
  • Design and execute a comprehensive onboarding programme for new hires to ensure smooth integration.
  • Manage onboarding processes, including setting up staff email accounts, assisting with bank accounts, and handling HR documentation.
  • Provide tailored support for expatriate staff, including pre-departure briefings, airport pick-ups, housing arrangements, and local assistance.
  • Establish and oversee mentorship programmes to enhance employee engagement and retention.
  • Maintain up-to-date personnel records, including employment details, permits, and performance appraisals.
  • Ensure employee information is accurately recorded across all relevant systems (IIS, Employment Master, website).
MOE/Employment Pass/Teaching Permits:
  • Oversee the process of securing employment passes, dependent passes, and teaching permits for expatriates.
  • Liaise with the Ministry of Education (MOE) to ensure timely submission and approval of required permits.
  • Ensure compliance with all government regulations and legal requirements related to employment.
Compliance & Policy Governance:
  • Ensure adherence to local labour laws and regulatory requirements.
  • Support the development, implementation, and review of HR policies to align with best practices and legal mandates.
  • Conduct periodic audits of HR processes to maintain compliance and drive improvements.
Learning & Development:
  • Identify training needs and develop programmes to bridge skill gaps.
  • Design and implement training workshops, e-learning modules, and other professional development initiatives.
  • Promote a culture of continuous learning and upskilling within the organisation.
  • Manage the Learning & Development budget and evaluate the effectiveness of training programmes.
Coordination & Collaboration:
  • Participate in the HR Steering Committee, working closely with the VP, HR & Admin to align priorities and drive key HR initiatives.
  • Lead cross-divisional project teams for major HR initiatives such as performance reviews and employee development programmes.

Qualifications & Requirements:
  • Bachelor's degree in Human Resources Management (HRM) or a related field.
  • Minimum 15 years of work experience, with at least 5 years in a senior HR/Operations role.
  • Strong expertise in talent acquisition, particularly in expatriate recruitment and onboarding.
  • In-depth knowledge of HR compliance and local labour laws, especially regarding expatriate employment.
  • Proven ability to manage HR compliance and policy implementation.

Key Competencies:
  • Leadership & Management: Ability to lead and inspire HR and administrative teams.
  • Strategic Thinking & Decision-Making: Align HR strategies with the organisation's long-term goals.
  • Problem-Solving & Conflict Resolution: Expertise in handling employee relations and workplace challenges.
  • Expatriate Support & Transition Expertise: Skilled in facilitating expatriate hires' smooth transition to the local work environment.
  • Attention to Detail & Accuracy: Strong documentation and HR process management skills.
  • Adaptability & Teamwork: Capable of working independently and collaboratively across various departments.
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